KL Dugar Group
Website:
kldugargroup.com
Job details:
Job Title: Sales Officer – Green Coffee and Roasted Coffee Beans
Location: Mumbai, Maharashtra
Industry: Food and Beverage Services / Wholesale Import & Export (Coffee Trading)
Department: Sales & Business Development
Key Responsibilities
Sales & Business Development
- Identify and onboard new B2B clients cafés, restaurants, hotels, corporate pantries, roasters, and wholesalers in Pan India
- Achieve monthly/quarterly sales targets for both green and roasted coffee segments
- Generate leads through cold calling, market visits, trade shows, and referrals
- Convert prospects into long-term accounts through relationship-led selling
Account & Relationship Management
- Maintain and grow existing client accounts through regular visits and follow-ups
- Understand client requirements (bean origin, roast profile, grade, quantity) and coordinate with the sourcing/roasting team
- Resolve client queries related to quality, delivery, and pricing
Market & Product Knowledge
- Stay updated on coffee varieties (Arabica/Robusta), origins, grading, roast profiles, and market pricing trends
- Educate clients on bean quality, cupping notes, and usage (brewing methods, blends)
- Track competitor offerings and market pricing in Mumbai/Maharashtra
Order & Logistics Coordination
- Process orders, coordinate with warehouse/logistics for timely delivery
- Manage inventory visibility for regular clients
- Ensure proper documentation, invoicing, and payment follow-up
Reporting
- Maintain CRM/sales trackers with client details, order history, and pipeline status
- Submit daily/weekly sales reports and forecasts to management
Key Skills & Competencies
- Strong communication and negotiation skills
- Relationship-building and client servicing mindset
- Basic product knowledge of coffee (or willingness to learn quickly — cupping, grading, roast levels)
- Target-driven with a proactive sales approach
- Competitors track Pan India
- Local market knowledge of Mumbai's HORECA ecosystem is a plus
- Proficiency in MS Excel/CRM tools
- Knowledge of e-commerce and quick commerce landscape in India
Qualifications & Experience
- Graduate in any discipline (preference for hospitality, Food and Beverage, or commerce background)
- 5 years Plus of experience in FMCG/F&B/HORECA sales (coffee industry experience preferred but not mandatory)
- Willingness to travel within India for client visits
Compensation
- Attractive Fixed salary, Social Security Benefits, Incentives, Travelling allowances and others as per company’s policy
Why Join Us
- Work with premium coffee sourced from top origins
- Growth opportunities in a fast-expanding specialty coffee market
- Be part of a passionate, coffee-first team
Click on Apply to know more.