Website:
gotails.in
Job details:
Company Description Gotails is a pet care brand dedicated to creating cleaner, healthier homes for cats and their families. The company designs premium cat litter products that focus on superior odor control, long-lasting performance, and pet-safe materials, ensuring comfort and safety even for sensitive paws. Proudly made and packaged in India, Gotails offers reliable, locally produced solutions for pet owners who value quality and trust. By combining innovation with compassion, the brand aims to enhance everyday life with cats through easy-to-maintain, hassle-free products. Gotails is driven by a commitment to help pet families give their feline friends the love and care they deserve.
Role Description The Sales Officer role at Gotails is a full-time, remote position responsible for driving sales growth and building strong relationships with customers and partners. Day-to-day tasks include generating and qualifying leads, managing sales pipelines, and following up with prospective and existing customers through calls, messages, and online meetings. The Sales Officer will handle customer inquiries, provide product information, and ensure high-quality service to support repeat business and brand loyalty. The role also involves coordinating sales operations activities, tracking performance metrics, and collaborating with internal teams to improve processes and promotions. In addition, the Sales Officer will support channel sales initiatives by engaging distributors, retailers, and online partners to expand Gotails’ market presence.
Qualifications
- Strong Customer Service skills, with a focus on responsiveness, empathy, and problem-solving.
- Lead Generation and Sales Operations skills, including prospecting, pipeline management, and basic CRM usage.
- Excellent Communication skills, both written and verbal, for engaging customers and internal stakeholders.
- Experience or interest in Channel Sales, working with distributors, retailers, or e-commerce partners.
- Ability to work independently in a remote environment, manage time effectively, and meet sales targets.
- Basic understanding of consumer products or pet care markets; experience in pet-related or FMCG sales is a plus.
- Comfort with digital tools, online sales platforms, and reporting in spreadsheets or sales software.
- Relevant education in Business, Marketing, or a related field, or equivalent practical sales experience.
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