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Company Description
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Role Description
The Sales Manager, Calling Staff, and Service Adviser roles are full-time, on-site positions located in Gurugram. Responsibilities include managing sales operations, reaching out to potential clients via calling, providing excellent customer service, coordinating with internal teams, maintaining records, and creating strategies to improve sales and service. The role also involves handling customer inquiries, resolving issues, and ensuring client satisfaction.
Qualifications
- Strong communication, interpersonal skills, and customer service abilities
- Experience in sales strategy, client management, and process improvement
- Proficiency in handling calls effectively and maintaining client relationships
- Problem-solving, organizational, and multitasking skills
- Basic computer literacy with knowledge of relevant sales or customer relationship management tools
- Ability to work collaboratively in a team and deliver results in a customer-centered environment
- Prior experience in the automotive industry or a similar field is an advantage
- Educational qualifications in Business Administration, Sales, or a related field are preferred
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