Website:
surescout.in
Job details:
At Surescout.in, hiring isn’t just a process — it’s our purpose. We specialize in connecting exceptional talent with forward-thinking organizations, turning capabilities into opportunities. Our mission is to bridge the gap between ambition and achievement by aligning skilled professionals with roles where they can truly thrive.
We are currently seeking a Sales Manager - Interior Solutions to join our client's team ORGO Interiors in Chennai.
Sales Manager
Interiors Solutions | Business Development
We are not looking for someone who has learned how to sell. We are looking for someone who connects with people so naturally that selling becomes the outcome, not the effort.
Role
Sales Manager — Interiors Solutions
Department
Sales / Business Development
Reports To
Founder / Business Head
Location
Chennai (with client-site travel)
Type
Full-Time
Core Responsibilities
Closing and Value Selling
• Own the full sales cycle from enquiry through proposal to close. Your primary metric is deals closed.
• Operate from the value equation: make customers experience why Orgo’s approach is worth what it costs. Shape perceived value through conversation, demonstration, and problem-solving.
• Reframe price conversations around benefit. Do not default to discounting under pressure — default to better articulation of what the customer is getting.
• Build each interaction so the close feels like a natural conclusion, not a negotiated outcome.
Customer Connection
• Listen before prescribing. Understand the customer’s functional needs, lifestyle patterns, and aspirations before proposing any direction.
• Treat every small detail as important — a child’s study habits, a morning cooking routine, how light falls in the afternoon. These are not peripheral information; they are the centre of the design brief.
• Make the customer experience Orgo’s empathetic tradition first hand — they should walk away feeling understood, not sold to.
• Maintain relationships with past customers. Referrals are the natural outcome of genuine connection.
Market-to-Studio Bridge
• Absorb evolving customer expectations, lifestyle trends, material preferences, and competitive signals from every market interaction.
• Carry that texture into the design team organically — through conversation, through the quality of customer briefs, through your presence in planning discussions.
• Ensure the design team never operates on assumption when they could be operating on intelligence.
• Identify emerging customer segments and articulate what Orgo’s value proposition looks like for each.
Growth and Team Building
• Establish the sales model as an individual contributor first — prove what works, refine the approach, build the playbook through practice.
• Once the base is formed, build and lead a small sales team that operates on the same empathetic DNA.
• Define hiring criteria, onboarding rhythms, and coaching practices rooted in the values described here.
What Success Looks Like
• Customers choose Orgo saying “they understood what we actually needed” — not “they were the cheapest.”
• Conversion rates reflect the quality of the experience created, not the intensity of the follow-up.
• The design team receives briefs rich with customer context, reducing rework and misalignment.
• The pipeline is built on relationships and referrals, not cold volume.
• You can articulate Orgo’s differentiators in your own words, without a script, in a way that feels authentic and compelling.
• Over time, a team takes shape that carries the same quality of customer engagement you established.
Experience and Profile
• Experience: 3–7 years in consultative or solution selling, preferably in home interiors, architecture, real estate, Ed Tech or a design-adjacent industry. We value depth of customer engagement over breadth of accounts managed.
• Education: Graduate in any discipline. Interior design or architecture background is a plus, not a requirement.
• Communication: Fluent in Tamil and English. Able to make the customer feel heard in their own language and register.
• Temperament: Patient, curious, warm. Comfortable with ambiguity. Listens before prescribing. Treats follow-up as care, not pressure.
• Commercial Instinct: Understands project economics. Can scope engagements realistically. Comfortable discussing value rather than defending price.
• Market Awareness: Familiar with Chennai’s residential interiors landscape, customer expectations, and competitive dynamics.
What We Prioritise in Selection
We assess candidates in this order, and we mean it:
1 Empathy
The ability to genuinely understand another person’s world. This is non-negotiable.
2 Connection
How naturally you connect and resonate. Whether people feel trust in your presence.
3 Passion
A real love for interiors, lifestyle, and the craft of making spaces work for people.
4 Closing Ability
Commercial instinct and the confidence to ask for the business — after the value case is made.
5 Domain Experience
Industry knowledge. Valuable, but the last thing we screen for.
If you have ever changed a customer’s mind not by pushing harder but by asking a better question — if you have ever noticed something small that no one else did and it changed the outcome — this role was designed for you.
Surescout.in is hiring on behalf of ORGO Interiors.
Please send your resumes to reachus@surescout.in
Click on Apply to know more.