Website:
itechstore.co.in
Job details:
Company Description iTech® – Apple Premium Reseller is Eastern India’s largest Apple Authorized Reseller, offering the full range of Apple products in a customer-friendly environment. With its head office in Kolkata and 34 store locations across Eastern India, iTech focuses on understanding each customer’s needs and recommending the right Apple solutions. The company provides affordability offers, expert advice, hands-on demonstrations, software guidance, and reliable after-sales support. Team members deliver professional product knowledge and customized training sessions in areas such as music, photography, video, and publishing. iTech is committed to creating an engaging retail experience where customers can explore, learn, and get the most from Apple technology.
Role Description This is a full-time, on-site Sales Executive role based in the Greater Kolkata Area. The Sales Executive will engage directly with customers in-store, understand their requirements, and recommend suitable Apple products and solutions. Responsibilities include demonstrating product features, explaining offers and financing options, guiding customers on accessories and add-ons, and ensuring a high-quality purchasing experience. The role also involves maintaining visual merchandising standards, updating product knowledge, supporting promotional events, and coordinating with the team to achieve sales targets. Sales Executives are expected to provide basic after-sales guidance and direct customers to appropriate service and training resources.
Qualifications
- Customer service and retail sales skills, including the ability to build rapport, understand customer needs, and close sales in a store environment.
- Product knowledge and technical aptitude related to Apple devices, operating systems, and commonly used apps and accessories.
- Communication and interpersonal skills for clear explanations, active listening, and professional interaction with diverse customers and team members.
- Problem-solving and advisory skills to help customers compare options, troubleshoot basic issues, and choose solutions that fit their lifestyle or work.
- Basic training and presentation abilities to conduct product demonstrations and support small group or one-to-one training sessions.
- Ability to work on-site in the Greater Kolkata Area with a flexible schedule, including weekends, holidays, and peak retail hours.
- Prior experience in retail, consumer electronics, or technology sales is preferred; Apple or premium brand experience is an advantage.
- Minimum educational qualification of higher secondary or equivalent; a graduate degree in business, commerce, or a related field is beneficial.
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