Urbanwood.in
Website:
urbanwood.in
Job details:
Urban Wood is looking for a passionate and results-driven Sales Executive to join our growing team. The ideal candidate should have excellent communication skills, a customer-first approach, and the ability to convert inquiries into successful sales. Experience in furniture, home décor, interior design, or retail sales is preferred.
As a Sales Executive, you will assist customers in selecting the right furniture, understand their requirements, explain customization options, and ensure an exceptional buying experience.
Key Responsibilities
- Handle customer inquiries through phone calls, WhatsApp, website leads, and walk-in customers.
- Understand customer requirements and recommend suitable furniture products.
- Promote customized furniture solutions based on customer needs.
- Follow up with leads generated through Meta Ads, Google Ads, and the website.
- Prepare and share quotations with customers.
- Coordinate with the design and production teams for customized orders.
- Maintain accurate records of leads, customer interactions, and sales in the CRM.
- Build long-term relationships with customers to generate repeat business.
- Achieve monthly sales and revenue targets.
- Resolve customer queries professionally and promptly.
- Keep up-to-date with product knowledge, offers, and industry trends.
Required Skills
- Excellent communication and interpersonal skills.
- Strong negotiation and convincing abilities.
- Customer-focused mindset.
- Basic computer knowledge (MS Excel, Google Sheets, CRM software).
- Ability to multitask and manage multiple customer inquiries.
- Good follow-up and relationship management skills.
- Positive attitude with a target-oriented approach.
Qualifications
- Bachelor's degree in any discipline (preferred).
- Freshers with strong communication skills are welcome.
- 1–3 years of experience in sales, retail, furniture, home décor, or interior design will be an advantage.
Preferred Experience
- Furniture Industry
- Home Décor
- Interior Design
- Retail Sales
- Real Estate
- Luxury Products
Salary
₹20,000 – ₹40,000 per month (Based on experience)
Incentives
- Attractive Monthly Sales Incentives
- Performance Bonus
- Career Growth Opportunities
Working Hours
- Monday to Saturday
- 10:00 AM – 7:00 PM
Why Join Urban Wood?
- Work with one of India's growing custom furniture brands.
- Opportunity to work with premium furniture products.
- Attractive incentives and career growth.
- Supportive work environment.
- Continuous learning and development.
Key Performance Indicators (KPIs)
- Number of leads contacted per day.
- Lead-to-sale conversion rate.
- Monthly revenue achieved.
- Customer satisfaction score.
- Average response time to new inquiries.
- Repeat customer conversions.
- Quote-to-order conversion percentage.
Ideal Candidate Profile
- Excellent spoken Hindi and English.
- Confident personality with strong presentation skills.
- Passion for furniture, design, and home interiors.
- Self-motivated and target-driven.
- Strong problem-solving and customer handling skills.
- Willingness to learn and grow with the company.
Click on Apply to know more.