Novagems Inc
Website:
novage.ms
Job details:
Job Description – Sales Associate (SaaS Product)
Position: Sales Associate
Company: Novagems Private Limited (SaaS Product-Based Company)
Location: Mohali, Punjab
Experience: 0–2 Years
Shift: Night Shift (US & Canadian Customers)
About the Role
Novagems Private Limited is a SaaS product-based company serving clients across the US and Canada. We are looking for enthusiastic and customer-focused Sales Associates to join our growing team. If you have excellent communication skills, a passion for technology, and enjoy interacting with international customers, we'd love to hear from you.
Fresh graduates with a computer background and strong communication skills are encouraged to apply.
Key Responsibilities
- Engage with prospective customers through calls, emails, and virtual meetings.
- Understand customer requirements and recommend suitable SaaS solutions.
- Deliver product demonstrations and explain key features and benefits.
- Build and maintain strong customer relationships.
- Follow up with leads and convert them into customers.
- Maintain accurate records of customer interactions in the CRM.
- Work closely with the Sales, Customer Success, and Product teams.
- Achieve monthly sales targets and contribute to business growth.
- Stay updated with product features, industry trends, and competitor offerings.
Required Qualifications
- Bachelor's degree (Computer Science, BCA, B.Tech, IT, or any computer-related field preferred).
- 0–2 years of experience in Sales, Customer Support, SaaS Sales, or International Voice Process.
- Freshers with a computer background and excellent communication skills are welcome to apply.
- Excellent verbal and written English communication skills.
- Strong interpersonal, negotiation, and presentation skills.
- Basic understanding of SaaS products and cloud-based applications is an advantage.
- Ability to work independently and in a team-oriented environment.
- Comfortable working in night shifts supporting US & Canadian customers.
Preferred Skills
- Knowledge of CRM tools.
- Familiarity with AI tools such as ChatGPT, Gemini, or Microsoft Copilot is a plus.
- Strong problem-solving and customer-handling skills.
- Positive attitude with a willingness to learn and grow.
Click on Apply to know more.