IMR Soft LLC
Website:
imrsoft.com
Job details:
Job Title: Customer Support Associate / Process Executive (Freshers & Experienced)
Location: AKR Infinity, Hosur Rd, Muneshwara Nagar, Bengaluru
Work Schedule: 6 days working, General Shift
About the Role:
We are looking for dynamic, articulate, and customer-focused individuals who possess excellent English communication skills, along with proficiency in at least one language. Both freshers and experienced candidates are welcome to apply. If you have a passion for helping others and a natural flair for conversation, this role is for you.
Key Responsibilities:
- Handle inbound/outbound customer interactions with clarity, empathy, and professionalism in English
- Assist customers in their preferred language,
- Resolve queries, provide product/service information, and ensure customer satisfaction
- Maintain accurate records of customer interactions
- Collaborate with team members to meet performance goals
Eligibility Criteria:
- Freshers & Experienced both welcome
- Excellent verbal and written communication skills in English (mandatory)
- Proficiency in any one language (Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, etc.)
- Basic computer literacy
- Positive attitude, strong listening skills, and problem-solving ability
What We Offer:
- Immediate joining
- General shift (no rotational night shifts)
- Supportive work environment
- Career growth opportunities
- Convenient Bangalore location with excellent connectivity
Click on Apply to know more.