Grand Royal Tours P Ltd
Website:
grandroyaltours.in
Job details:
Company Description Grand Royal Tours P Ltd is Tamil Nadu’s premier international tour operator, with over 21 years of experience designing all-inclusive travel experiences across more than 100 countries. Founded by seasoned traveler S. Saravanan, who has personally visited 83 countries across all seven continents, the company blends deep destination expertise with an understanding of South Indian travelers’ needs. A team of 90+ professionals manages end-to-end services, including visa processing, customized itineraries, group tours, corporate travel, and MICE arrangements, supported by Tamil-speaking tour managers and 24/7 customer assistance. Grand Royal Tours offers transparent, all-inclusive packages, effortless booking, and exclusive deals for early and group bookings. In addition to serving individual travelers from South India.
Role Description This is a full-time, on-site Sales Executive role based in Bengaluru. The Sales Executive will actively identify and qualify leads, present international and domestic tour packages to prospective customers, and manage the end-to-end sales cycle from initial inquiry to booking confirmation. Responsibilities include meeting sales targets, maintaining strong relationships with individual travelers, coordinating with internal teams to ensure accurate itineraries, pricing, and documentation. The role involves conducting follow-ups via phone, email, and in-person meetings, participating in promotional events or travel fairs, and providing clear, customer-focused information about destinations, package inclusions, and travel requirements. The Sales Executive will also maintain accurate records in the CRM system, prepare sales reports, and contribute feedback to improve products and customer experience.
Qualifications
- Sales and business development skills, including lead generation, negotiation, closing deals, and consistently achieving or exceeding sales targets.
- Customer relationship management skills, with experience in building long-term client partnerships, handling inquiries, and delivering high-quality service in person and over phone/email.
- Communication and presentation skills, including clear spoken and written English; proficiency in Tamil or other South Indian languages is a strong advantage.
- Travel and tourism domain knowledge, with understanding of international destinations, visa processes, itineraries, and package structures; prior experience in a travel agency or tour operator is preferred.
- Organizational and analytical skills, such as accurate record-keeping, basic data analysis for sales reporting, and effective use of CRM or sales management tools.
- Ability to work in a fast-paced, target-driven environment, with a proactive, results-oriented approach and strong problem-solving skills.
- Bachelor’s degree in Business, Tourism, Hospitality, Marketing, or a related field, or equivalent professional experience.
- Willingness to occasionally travel for client meetings
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