Website:
exoticyatra.com
Job details:
Company Description Exoticyatra Holidays is a leading travel company specializing in customized domestic and international holiday packages. We are committed to creating memorable travel experiences through personalized service, expert planning, and exceptional customer support. We are looking for passionate and ambitious sales professionals who can turn travel dreams into reality.
Role Overview
As a Sales Executive, you will be responsible for handling customer inquiries, understanding travel requirements, designing personalized holiday packages, and converting leads into bookings. You will play a key role in achieving the company's sales goals while delivering outstanding customer service.
Key Responsibilities
- Handle inbound and outbound sales inquiries through phone calls, WhatsApp, email, social media, and walk-in customers.
- Understand customer preferences, budgets, and travel requirements to recommend suitable domestic and international holiday packages.
- Prepare customized travel itineraries and quotations.
- Convert leads into confirmed bookings by providing timely follow-ups and professional consultation.
- Promote holiday packages including honeymoon tours, family vacations, group departures, luxury holidays, cruises, and corporate travel.
- Build long-term relationships with customers to encourage repeat business and referrals.
- Coordinate with the Operations, Visa, Ticketing, and Hotel Reservation teams for seamless travel arrangements.
- Maintain customer records and update sales activities in the CRM system.
- Achieve monthly sales targets and contribute to overall business growth.
- Stay updated on travel destinations, airline offers, visa requirements, tourism trends, and new travel products.
- Represent Exoticyatra Holidays at travel exhibitions, promotional events, and corporate presentations whenever required.
Qualifications
- Candidates should possess strong sales and customer relationship skills, including lead generation, negotiation, and closing deals.
- Candidates should possess communication and interpersonal skills, including clear spoken and written English and the ability to engage diverse clients.
- Candidates should possess basic marketing and travel industry awareness, including an interest in tourism trends and regional destinations like Bhutan and Northeast India.
- Candidates should possess organizational and administrative skills, including accurate documentation, CRM use, and timely follow-up.
- Relevant experience in travel, tourism, hospitality, or a client-facing sales role is highly beneficial.
- A bachelor’s degree in Business, Tourism, Hospitality Management, or a related field is preferred but not strictly required.
- Ability to work on-site in the Greater Kolkata Area, meet sales targets, and adapt to a fast-paced, customer-focused environment.
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