Sales Executive

eTutorWorld Corporation

Website: etutorworld.com
Job details:

 eTutorWorld

Job Title: Sales Executive – Online Tutoring (B2C)

Location: Remote

Employment Type: Full-Time

 

About eTutorWorld

At eTutorWorld, we are revolutionizing the way students learn by offering innovative online tutoring solutions tailored to individual needs. Our mission is to empower learners by providing personalized, accessible, and high-quality one to one tutoring support. As we expand our reach to individual consumers, we are seeking a dynamic Sales Executive to drive our growth in the B2C market.

 

Job Summary

The Sales Executive will be responsible for engaging directly with individual customers—students and their families—to promote and enrol them in our online tutoring programs. This role requires a proactive, customer-focused professional with excellent communication skills and a passion for education. You will be key in driving revenue growth through effective outreach, personalized consultations, and exceptional customer service.

 

Key Responsibilities

Customer Engagement & Lead Generation/Conversion:

• Identify and connect with potential customers through live video interactions during demo classes, digital marketing channels, social media, and referrals.
• Manage inbound leads generated from online campaigns and convert them into enrolled students.
• Develop and maintain a robust pipeline of prospective clients to achieve monthly and quarterly sales targets.
• Upselling & Cross-Selling by identifying opportunities to recommend additional tutoring subjects or packages that enhance student learning outcomes.
• Performance Tracking based on monitoring individual conversion rates to continuously improve sales efficiency.
• Follow-Up Strategy to be implemented by ways of structured follow-up processes (calls, emails, WhatsApp) to re-engage prospects who did not convert initially.
• Retention & Renewal follow-ups by proactively check in with existing customers to encourage continued enrolment and renewals.
• Issue Resolution by acting as the first point of contact for customer concerns, ensuring timely resolution and escalation when needed.

Personalized Consultations & Enrolment:

• Conduct one-on-one consultations via phone, video calls, live chat and emails and WhatsApp to understand the educational needs of students and their families.
• Present the benefits of our tutoring programs and provide tailored recommendations that align with customer goals.
• Guide prospects through the enrolment process, addressing any questions or concerns to facilitate a smooth conversion.
• Utilize CRM software to track customer interactions, manage the sales pipeline, and maintain accurate records of sales activities.
• Implement creative strategies to overcome objections and close sales effectively.
• Provide regular sales reports and forecasts to senior management.
• Collect testimonials and reviews to strengthen brand credibility and trust.
• Stay updated on education trends, competitor offerings, and digital sales techniques to refine approaches.

 

Qualifications

Education: Bachelor’s degree.

 Experience:

1. 2+ years of proven sales experience, preferably with a focus on B2C sales or in the education/e-learning industry.
2.  Demonstrated success in meeting or exceeding sales targets and managing individual customer relationships.
3. Exceptional interpersonal and communication skills, with the ability to connect with diverse audiences.
4. Self-motivated, results-driven, and capable of working independently.

 

Shift Requirement

• 7 hours between 07.30pm to 7.30am

• Six working days (42 hours) a week

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