Emori
Website:
emori.in
Job details:
Company Description Emori is an online jewelry store specializing in real gold and lab-grown diamond pieces that combine everyday luxury with accessibility. Lab diamonds used by Emori are chemically and physically identical to natural diamonds, but are eco-friendly and significantly more affordable. The brand focuses on jewelry that reflects each customer’s unique identity and is suitable for both everyday wear and special occasions. All products are 100% certified through IGI/SGL laboratories, BIS hallmarked, and supported by a 30-day free return and lifetime exchange policy. Emori also engages with its community through social media, including Instagram at @emori.in.
Role Description The Sales Executive role at Emori is a full-time, on-site position based in NCR. The Sales Executive will engage directly with customers, understand their preferences, and recommend suitable gold and lab diamond jewelry pieces that align with their style and budget. Responsibilities include conducting product presentations, explaining certifications and value propositions, handling in-store and online inquiries, and managing the end-to-end sales cycle from lead generation to closing. The role also involves maintaining accurate sales records, coordinating with operations for order fulfillment, and providing post-sale support to ensure a high-quality customer experience. The Sales Executive will collaborate with the marketing and customer service teams to support promotional campaigns and contribute feedback on customer trends.
Qualifications
- Customer relationship and sales skills, including prospecting, consultative selling, and closing deals.
- Communication and interpersonal skills, with the ability to explain product features, certifications, and value clearly and confidently.
- Basic retail and CRM skills, such as handling in-store operations, managing leads, and maintaining accurate sales documentation.
- Understanding of jewelry and gemstone basics, preferably including gold purity, diamond grading, and benefits of lab-grown diamonds.
- Ability to work on-site in Gurugram, with strong time management, attention to detail, and a proactive, goal-oriented mindset.
- Prior experience in luxury retail, jewelry sales, or customer-facing roles is preferred but not mandatory.
- Minimum educational qualification: high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.
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