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Company Description AeroStories Travel & Tours is a travel company focused on creating memorable journeys through curated holidays, group tours, corporate travel, and customized itineraries. The team supports travelers from destination discovery through end-to-end planning, ensuring each trip is seamless and stress-free. With an emphasis on comfort and confidence, AeroStories designs travel experiences that match individual preferences and budgets. The company values customer-centric service, attention to detail, and reliable support throughout every stage of the travel experience.
Role Description The Sales Executive – Holidays/Travel role is a full-time hybrid position based in Kannur/Kozhikode, with some flexibility for work from home. In this role, the Sales Executive will identify and qualify potential customers, generate new business through proactive sales and business development respond to inquiries, and convert leads into confirmed holiday and travel bookings. Daily responsibilities include outbound calls to individuals and companies, introduction of AeroStories and its travel products/services to potential customers, designing customized travel packages, preparing quotations, coordinating with suppliers and partners, and maintaining accurate records in the sales and booking systems. The Sales Executive will follow up with clients, provide pre- and post-travel support, and ensure a high standard of customer satisfaction. This role also involves achieving sales targets, participating in promotional activities as well as in MICE and group travel sales opportunities, and sharing market feedback with the team to improve products and services.
Qualifications
- Strong sales and negotiation skills, with the ability to convert leads and meet or exceed targets.
- Customer service and communication skills, including clear verbal and written communication and a professional, client-focused approach.
- Knowledge of domestic and international holiday packages, destinations, and travel trends, with the ability to suggest suitable itineraries.
- Basic proficiency in travel booking processes and tools, and comfort working with CRM or booking software.
- Organizational and time management skills to handle multiple inquiries, bookings, and follow-ups efficiently.
- Ability to work independently and collaboratively in a hybrid environment, with reliability in both office and remote settings.
- Comfortable communicating in English and Malayalam. Spoken Hindi will be an advantage.
- Comfortable using computers, email, WhatsApp and spreadsheets
- Prior experience in travel or tourism sales is preferred; fresh applicants with strong motivation and relevant skills will also be considered.
- Relevant education in travel, tourism, business, or a related field is an advantage.
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