FinJo
Website:
finjo.io
Job details:
The Role
We are hiring a Sales Enablement Lead to own the systems, content, and coaching infrastructure that make our SDRs and Closers consistently effective in the US, UK, and Canada markets.
This is a builders role, not a maintainers role. You will inherit working assets including our Discovery Excellence Lab (DXL), the Meeting Intelligence Suite, the KnowBefore pre-call briefing tool, and a library of playbooks and proposal frameworks and your mandate is to sharpen them, instrument them, and wire them into the daily rhythm of the sales floor.
You will not manage a team. You will be measured on whether the sales team becomes meaningfully better at booking meetings, running discovery calls, and closing deals because of the work you do.
What Youll Own
1. Onboarding & Ramp
Design and deliver a structured 30/60/90-day onboarding program for new SDRs and Closers, with measurable certification gates at each stage.
Build a self-serve learning library covering FBSPL service lines, the insurance back-office and AMS landscape (Applied Epic, AMS360, Vertafore, HawkSoft, EZLynx), and our positioning vs. traditional BPOs.
Reduce time-to-first-meeting and time-to-first-closed-deal for new hires.
2. Playbooks, Scripts & Sales Content
Own the script and playbook library cold call openers, discovery frameworks, objection handling, multi-threading, and closing motions and keep them living, not static.
Standardize proposal structures around the You Sell, We Manage narrative and the consulting-led, single-vendor positioning (workforce, IT, consulting, AI, accounting).
Maintain talk tracks for our anchor service lines: AMS optimization, insurance back-office, AI-enabled solutions, and accounting outsourcing.
3. Coaching & Call Quality
Run weekly call reviews using the Meeting Intelligence Suite surface patterns, build coaching plans, and measure whether feedback actually changes behaviour on the next call.
Hold 1:1 coaching sessions with SDRs and Closers shadow live calls when needed.
Partner with the Discovery Excellence Lab (DXL) to raise the floor on discovery quality across the team.
4. Tooling & Sales Intelligence
Be a power user of HubSpot, Apollo, and the KnowBefore pre-call briefing system identify gaps and work with operations to close them.
Translate insights from Gong-style call analytics into specific, repeatable coaching interventions.
Help define what good looks like in the CRM call dispositions, next steps, deal stage hygiene and enforce it through training, not memos.
5. Cultural & Communication Fluency
Coach the team on US, UK, and Canadian communication norms pace, directness, vocabulary, written follow-up tone.
Help every customer-facing person sound like a peer to a North American or UK insurance professional, not a vendor calling from offshore.
Build accent neutrality, active listening, and consultative questioning into the everyday training rhythm.
6. Measurement & Reporting
Maintain an enablement dashboard tracking ramp time, call quality scores, SDR-to-meeting conversion, discovery-to-proposal conversion, and proposal-to-close rates.
Report monthly to sales leadership on whats working, whats not, and what youre changing as a result.
Your First 90 Days
We will measure success in your first quarter against concrete deliverables, not effort:
By Day 30 Audit of current onboarding, playbooks, and call quality across SDRs and Closers, with a written gap analysis presented to leadership.
By Day 60 Refreshed onboarding program (with certification gates), updated cold call and discovery playbooks, and the first weekly call review cadence running.
By Day 90 First measurable lift in either SDR-to-meeting conversion or discovery-to-proposal conversion, with attribution to specific enablement interventions.
Who You Are
Must-haves
5 to 9 years of experience in sales enablement, sales training, or as a high-performing SDR / Closer / Sales Manager in international B2B sales (US and / or UK markets).
You have personally carried a quota or owned call quality at scale you are not a trainer who has only ever trained.
Strong command of modern sales methodologies (MEDDIC / MEDDPICC, SPIN, Challenger, Sandler at least one deeply, others by working knowledge).
Hands-on with HubSpot or Salesforce comfortable with prospecting tools (Apollo, LinkedIn Sales Navigator) and call analytics platforms (Gong, Chorus, or equivalent).
Excellent written and spoken English with a neutral, globally intelligible accent.
Coaching mindset you measure your success by how much better other people get.
Bonus points
Background selling into or working with the insurance industry agencies, MGAs, or carriers in the US, UK, or Canadian markets.
Familiarity with insurance Agency Management Systems: Applied Epic, AMS360, Vertafore, HawkSoft, EZLynx.
Prior experience in BPM, consulting, or B2B SaaS environments selling to mid-market or enterprise.
Certifications in MEDDIC, Challenger, Sandler, or instructional design.
Experience training distributed teams across time zones.
Kindly reply to this email without changing the subject line with an updated copy of your resume along with the following details.
Current CTC:
Expected CTC:
Notice Period:
AI Screening
As part of our evaluation process, an initial AI screening round invite will be shared with you shortly. We request you to complete this assessment at the earliest, as it plays a crucial role in strengthening your profile and helps us process your candidature more effectively with the client.
Thanks & regards,
Team Finjo
Disclaimer: Finjo and its associates adhere to a strict no-charge policy for jobseekers. If anyone requests payment for any reason related to job opportunities through Finjo, we strongly advise against complying. Instead, you should report the incident by contacting Finjo's support team at support@finjo.io, providing all necessary details for further investigation.
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