Website:
paylowstaffing.com
Job details:
About the Company
We are a fast-growing telecommunications company committed to providing reliable communication solutions and exceptional customer service. We are looking for a motivated Sales & Customer Support Representative who enjoys building relationships, generating new business, and delivering outstanding customer experiences. Hindi-speaking candidates are highly encouraged to apply. (Hindi bolne wale candidates ko preference di jayegi.)
About the Role
We are seeking an energetic and results-driven professional to support both our sales and customer service operations. This role involves outbound lead generation, cold calling, qualifying prospects, following up with existing customers, and providing professional customer support throughout the sales process. The ideal candidate is confident on the phone, enjoys speaking with people, handles objections professionally, and knows how to build trust while identifying sales opportunities. Schedule: Full-Time (Remote)
Responsibilities
- Sales & Lead Generation
- Make outbound cold calls to prospective customers
- Qualify leads and identify sales opportunities
- Schedule appointments or transfer qualified prospects to the sales team
- Follow up with warm and existing leads
- Maintain a healthy sales pipeline
- Customer Support
- Answer inbound customer inquiries professionally
- Resolve customer concerns and provide product information
- Build long-term customer relationships
- Maintain excellent customer satisfaction throughout the sales process
- CRM & Administration
- Update CRM with accurate customer information and call notes
- Track follow-up activities and lead status
- Meet daily call, appointment, and sales KPIs
- Prepare activity reports when required
Qualifications
- Required
- 2+ years of sales, lead generation, or customer service experience
- Previous outbound calling experience
- Excellent spoken and written English
- Strong communication and objection-handling skills
- Comfortable working toward sales goals and KPIs
- Experience using CRM software
- Strong organizational and follow-up skills
- Preferred
- Telecommunications industry experience
- Hindi speaking ability (Hindi bolna ek strong advantage hai.)
- Experience with B2C or B2B sales
- Cold calling and appointment-setting experience
- Basic Microsoft Word and Excel skills
Click on Apply to know more.