G.A.E Events
Website:
gaeevents.com
Job details:
Job Responsibilities
- Receive and handle client inquiries via phone calls, WhatsApp, email, or web chat in a professional and timely manner.
- Accurately update client details, inquiries, and follow-ups in the company CRM.
- Proactively follow up with leads and existing clients to support sales conversion.
- Coordinate with vendors/providers to obtain quotations and availability.
- Prepare and send proposals, quotations, and invoices to clients.
- Maintain strong post-sales client relationships to ensure satisfaction and repeat business.
- Prospect and reach out to new clients as part of business development activities.
- Adhere strictly to company processes, communication standards, and response timelines.
Key Requirements & Skills
- Excellent spoken and written English is mandatory.
- Ability to understand and communicate clearly with different international accents (UAE, UK, European, etc.).
- Must be highly responsive and available online throughout assigned working hours.
- Strong customer service and sales communication skills with a polite and professional approach.
- Proactive, self-driven, and organized, with the ability to handle multiple conversations simultaneously.
- Good computer skills and confidence in using:
-CRM systems
-Email platforms
- WhatsApp Business / web chat tools
-Online documents, spreadsheets, and proposal tools
-Willingness to learn and adapt to new technical platforms and internal systems used by the company.
Experience
2–3 years of experience in sales, customer service, client support, or a related field.
Prior experience in remote roles, UAE/Gulf clients, or service-based industries will be an advantage.
Work Expectations
This is a remote position based in India.
Candidate must have:
A reliable internet connection and Laptop
A quiet work environment
- Must remain actively online and reachable during working hours.
Click on Apply to know more.
