Sisco Research Laboratories Pvt. Ltd. (SRL)
Website:
srlchem.com
Job details:
Job Summary:
We are seeking a detail-oriented and proactive Sales Operations Executive to join our Supply Chain Operations team. The ideal candidate will support the end-to-end sales order process, optimize supply chain workflows, and ensure seamless coordination between sales, logistics, and inventory teams to meet customer demands efficiently.
Key Responsibilities:
- Manage the sales order processing cycle from order receipt to delivery, ensuring accuracy and timeliness.
- Liaise with the sales team, logistics, and warehouse to track and fulfil customer orders.
- Monitor inventory levels and coordinate with procurement/supply chain to ensure product availability.
- Analyze sales and operational data to provide insights and support forecasting and planning.
- Ensure smooth coordination between regional sales teams and central supply chain operations.
- Maintain and update sales order records and documentation in ERP/CRM systems.
- Handle customer communication related to order status, delays, or changes.
- Support continuous improvement initiatives to enhance operational efficiency and service delivery.
- Generate periodic reports on order status, sales trends, and supply chain performance metrics.
Requirements:
- 1–3 years of experience in sales operations, order management, or supply chain coordination.
- Strong understanding of sales processes and supply chain workflows.
- Proficiency in MS Excel and experience with ERP/CRM systems.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving capabilities.
- Ability to multitask and work in a fast-paced, team-oriented environment.
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