Mahindra NBS International Ltd
Website:
nbsmahindra.com
Job details:
Company Description Mahindra NBS International Ltd is a 100% subsidiary of Mahindra & Mahindra Limited, focused on delivering a comprehensive and customer-centric automotive experience in the Mumbai Metropolitan Region. The company operates four exclusive showrooms for Mahindra personal and commercial vehicles, along with two state-of-the-art service centers located across Andheri, Kandivali, Chowpatty, Kurla, Goregaon, and Sewri. Under one roof, customers can access auto finance, insurance, exchange facilities, and Mahindra genuine accessories for a seamless purchase journey. The service centers offer advanced vehicle care, including pick-up and drop, factory-finish painting, mobile service vans, towing facilities, and multiple service bays staffed by Mahindra-trained professionals. The organization is dedicated to delighting customers and building long-term relationships through consistent, high-quality service.
Role Description This is a full-time, on-site Sales Consultant role based in the Mumbai Metropolitan Region. The Sales Consultant will engage with walk-in and referred customers at showrooms, understand their mobility needs, and recommend suitable Mahindra personal and commercial vehicles. Day-to-day responsibilities include conducting product demonstrations and test drives, explaining features and pricing, preparing quotations, and guiding customers through finance, insurance, and exchange options. The role involves managing the sales pipeline, following up on leads, coordinating with internal teams for vehicle delivery and accessories, and maintaining accurate customer and sales documentation. The Sales Consultant will also focus on post-sale support to ensure customer satisfaction and encourage repeat and referral business.
Qualifications
- Strong Sales Consulting and Consulting skills to understand customer needs and recommend appropriate vehicle and service solutions.
- Demonstrated Customer Satisfaction and Customer Service capabilities, with a focus on relationship-building and after-sales support.
- Clear and professional Communication skills for explaining product features, finance options, and service offerings to diverse customers.
- Prior experience in automotive sales or retail selling is highly beneficial.
- Basic understanding of auto finance, insurance, and vehicle exchange processes is preferred.
- Ability to work on-site across multiple showroom or service center locations within the Mumbai Metropolitan Region as required.
- Comfort with using CRM tools or sales tracking systems to manage leads and customer data.
- Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.
- Willingness to work flexible hours, including weekends and peak festive or sales periods.
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