First Connect Worldwide LLC (INDIA)
Website:
firstconnectworldwide.com
Job details:
Company Description First Connect Worldwide LLC (INDIA) is the India-based arm of a licensed freight brokerage company delivering a full range of transportation and logistics services across the USA. Built on a foundation of high-quality and innovative transport solutions, the organization focuses on easy, fast, and reliable shipping for customers of all sizes. Shipments are managed by experienced logistics professionals who prioritize safety, efficiency, and customer requirements. Strong customer support and consistently positive feedback have helped the company earn a reputation as a top-rated transport and logistics provider. First Connect Worldwide is a proud member of The Intermodal Association of North America, BlueBook, Transportation Intermediaries Association, and Transport and Logistics Counsel.
Role Description The Sales Business Development role is a full-time, on-site position based in Noida. The individual in this role will identify and pursue new business opportunities, generate qualified leads, and build a strong sales pipeline for freight brokerage and logistics services. Day-to-day responsibilities include conducting market research, engaging prospective clients through calls, emails, and meetings, and presenting tailored logistics solutions. The role involves maintaining effective communication with existing customers, ensuring high levels of service, and supporting account retention and growth. The person in this position will collaborate closely with operations and customer service teams to ensure seamless execution of shipments and ongoing client satisfaction.
Qualifications
- Candidates should possess strong Sales and Business Development skills, including lead generation, opportunity qualification, and deal closure.
- Good experience in core sales and inside sales.
- Candidates should possess solid Account Management skills to nurture existing clients, support retention, and grow account revenue.
- Candidates should possess excellent Customer Service capabilities to handle inquiries, resolve issues, and maintain high customer satisfaction.
- Candidates should possess effective Communication skills for clear presentations, negotiations, and relationship building with stakeholders.
- Relevant experience in logistics, freight brokerage, or transportation services is highly beneficial.
- Ability to work in a target-driven environment, with strong analytical and problem-solving skills.
- Bachelor’s degree in Business, Marketing, Logistics, or a related field preferred, or equivalent practical experience.
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