Oliveboard
Website:
oliveboard.in
Job details:
Company Description Oliveboard is a leading exam preparation platform in India, serving over 30+ million learners across 2,500+ cities and towns. The company specializes in coaching for banking and government exams, offering structured live class programs led by experienced faculty. Learners benefit from comprehensive test series and online study materials designed to simulate real exam conditions. Oliveboard’s proprietary AI engine analyzes performance, identifies weak areas, and supports continuous improvement, helping learners achieve better outcomes.
Role Description The Sales Associate (Inside) is a full-time, on-site role based in Bengaluru. This role involves engaging with prospective and existing learners via phone, email, and chat to understand their exam preparation goals and recommend suitable Oliveboard courses. The Sales Associate will handle inbound and outbound calls, follow up on leads, and convert inquiries into enrollments while maintaining accurate records in the CRM. Day-to-day responsibilities include explaining product features, addressing questions, ensuring a smooth enrollment process, and supporting account management for enrolled learners. The role also includes collaborating with marketing and operations teams to provide feedback on learner needs and improve overall service quality.
Qualifications
- Strong Inside Sales skills, including consultative selling and conversion of inbound and outbound leads.
- Ability to drive Customer Satisfaction through responsive, empathetic, and solution-focused Customer Service.
- Experience in Lead Generation and basic Account Management to nurture relationships and encourage renewals or upgrades.
- Clear and confident verbal and written communication skills in English; proficiency in additional Indian languages is a plus.
- Comfort using CRM tools, spreadsheets, and online communication platforms.
- Goal-oriented mindset with the ability to meet or exceed sales targets in a fast-paced environment.
- Prior experience in education, edtech, or exam prep sales is an advantage.
- Bachelor’s degree in any discipline preferred, or equivalent practical experience in sales or customer-facing roles.
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