Website:
hotelcentrepoint.co.in
Job details:
Company Description Hotel Centrepoint is a three-star lifestyle hotel on Chennai’s OMR IT Expressway, operated by Balachandra Hotels Pvt. Ltd., a group with over a decade of experience in real estate and hospitality. The hotel offers 30 well-appointed, spacious guest rooms with modern facilities and health-focused cuisine, catering to both business and leisure guests. Strategically located, it provides convenient access to major commercial and industrial hubs in and around ECR, Inner Ring Road, GST Road, and OMR. The team is dedicated to warm, professional service and meticulous attention to operational detail, aiming to exceed guest expectations and inspire repeat visits.
Role Description This is a full-time, on-site Sales Associate role based at Hotel Centrepoint in Chennai. The Sales Associate will actively promote the hotel’s rooms, restaurant, and event facilities to corporate and individual clients through in-person meetings, phone calls, emails, and follow-ups. Responsibilities include generating leads, maintaining client relationships, preparing proposals, and negotiating rates and packages within set guidelines. The role involves coordinating with the front office, reservations, and F&B teams to ensure seamless guest experiences and timely execution of bookings and events. The Sales Associate will also track sales performance, update reports or CRM tools, participate in local marketing initiatives, and represent the hotel at networking events or sales calls as needed.
Qualifications
- Strong customer service and relationship-building skills, with a focus on hospitality and guest satisfaction.
- Sales and negotiation abilities, including lead generation, prospecting, and closing business with corporate and individual clients.
- Effective communication skills, both verbal and written, with the ability to present hotel services clearly and confidently.
- Basic proficiency in using office software or CRM tools for managing contacts, preparing proposals, and tracking sales activities.
- Prior experience in hotel or hospitality sales, front office, or customer-facing roles is an advantage.
- Ability to work on-site, adapt to a fast-paced environment, and collaborate with cross-functional hotel teams.
- Professional appearance and conduct, with strong time management and organizational skills.
- Diploma or degree in Hospitality Management, Business, Marketing, or a related field preferred.
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