Hilltop Stones (Hilltop Granite)
Website:
hilltopgranite.com
Job details:
Girias Hilltop Stones is looking for a highly motivated, customer-focused Sales Assistant to join our growing team in Bangalore.
This is a full-time, in-office role for someone who enjoys building relationships, following up with clients, and helping convert enquiries into successful projects. You'll work closely with architects, interior designers, builders, homeowners, and our sales team while representing one of India's leading suppliers of natural stone, quartz, marble, porcelain, and luxury surfaces.
If you're passionate about design, communication, and sales, we'd love to hear from you.
Location: Bangalore (Full-Time, In-Office)
About the Role
As our Sales Assistant, you'll be the first point of contact for many of our enquiries. Your primary responsibility will be to nurture leads, maintain relationships, provide product information, coordinate with internal teams, and ensure every customer receives an exceptional experience from enquiry to order. This role is ideal for someone with an interior design background who enjoys interacting with people and has a flair for sales.
Key Responsibilities
Lead Management
• Follow up on all enquiries received through phone, email, website, WhatsApp, LinkedIn, Instagram, exhibitions, and referrals.
• Qualify and nurture leads until they are ready to purchase.
• Maintain detailed customer records within the CRM.
• Ensure every enquiry receives a timely and professional response.
Sales Support
• Assist the sales team in converting enquiries into confirmed orders.
• Recommend suitable materials based on customer requirements.
• Share product catalogs, slab photographs, videos, samples, pricing, and technical information.
• Prepare quotations, proposals, presentations, and follow-up emails.
• Coordinate appointments, showroom visits, and material selections.
Customer Relationship Management
• Build long-term relationships with architects, interior designers, builders, developers, and homeowners.
• Regularly follow up with existing customers regarding ongoing and future projects.
• Handle customer queries professionally and efficiently.
Marketing Support
• Assist in email marketing campaigns and product launches.
• Share project updates and new product collections with clients.
• Coordinate with the marketing team for brochures, presentations, and promotional material.
• Help maintain an updated database of architects and interior designers.
Communication & Coordination
• Answer incoming calls and direct enquiries appropriately.
• Coordinate with production, logistics, and warehouse teams regarding product availability and delivery timelines.
• Ensure seamless communication between customers and internal departments.
Who We're Looking For
• Excellent verbal and written communication skills.
• Confident, friendly, and professional personality.
• Passion for sales and customer service.
• Strong relationship-building skills.
• Highly organized with exceptional follow-up abilities.
• Self-motivated and capable of managing multiple enquiries simultaneously.
• Positive attitude with a willingness to learn.
Preferred Qualifications
• Degree or Diploma in Interior Design, Architecture, Business, Marketing, or a related field.
• 2–5 years of experience in sales support, interior design, customer relationship management, or the building materials industry.
• Experience working with architects and interior designers is highly preferred.
• Knowledge of natural stone, marble, quartz, porcelain, tiles, or luxury interiors is a strong advantage.
Software Skills
Experience with:
• Microsoft Office (Excel, Word, PowerPoint)
• Google Workspace
• CRM software
• Canva (preferred)
• WhatsApp Business
• Basic knowledge of AutoCAD or SketchUp is an advantage
What We Expect
We're looking for someone who:
• Never lets a lead go cold.
• Loves speaking with people and building lasting relationships.
• Can confidently present products and close opportunities.
• Is detail-oriented and responsive.
• Takes ownership of customer satisfaction from the first enquiry to the final sale.
• Has a genuine interest in architecture, interior design, and luxury materials.
Why Join Hilltop Stones?
At Hilltop Stones, you'll work with one of India's largest collections of premium natural stone, marble, quartz, quartzite, granite, porcelain, and luxury surfaces. You'll engage with leading architects and designers, contribute to high-end residential and commercial projects, and become part of a company that has been shaping spaces for over three decades.
We offer a competitive salary, bonuses and incentives, continuous learning opportunities, and clear career progression within a growing organization.
Ready to build relationships, drive sales, and help create exceptional spaces?
Apply now through LinkedIn or send your résumé to armaan@hilltopgranite.com
Click on Apply to know more.