Website:
kinetiqrobotics.com
Job details:
Company Description
Kinetiq Robotics Pvt Ltd, backed by Star Engineers India Pvt. Ltd., develops and implements AI-driven robotic solutions to enhance organizational efficiency and safety. Our product lineup includes autonomous delivery robots, reception and greeting assistants, and industrial cleaning systems. With cutting-edge technology such as LIDAR, edge AI, and data-driven fleet management, our robots are utilized across a variety of industries, including hospitality, healthcare, retail, and logistics. We focus on delivering measurable outcomes through faster workflows, enhanced safety, and robust ROI, with deployment options ranging from single-site pilots to large-scale fleet rollouts. Our mission is to empower human workers by automating repetitive and time-intensive tasks so they can focus on strategic and meaningful work.
Role Description
The Sales and Service Specialist is a full-time, on-site role located in Gurgaon, Jaipur, Delhi, Lucknow and Chandigarh. This role involves building and maintaining strong customer relationships, identifying business opportunities, and achieving sales targets. Day-to-day responsibilities include providing excellent customer service, managing client inquiries, conducting sales presentations, Demonstrations, ensuring customer satisfaction, and supporting the implementation and training of robotics solutions. The role also involves collaborating with internal teams to drive business growth and contribute to service excellence.
Qualifications
- Proven skills in Communication and Customer Service, with a focus on client relationship management
- Experience 0 - 3 years in Sales and Sales Management, including meeting sales goals and identifying new business opportunities
- Proficiency in Training and onboarding customers, ensuring seamless integration and providing ongoing support
- Strong problem-solving abilities and proactive attitude
- Ability to work with diverse stakeholders and adapt in a fast-paced environment
- Prior experience in the robotics, automation, or technology sector is a plus
- Bachelor’s degree in Engineering(preferably Mechatronics), Business or related field is preferred
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