Website:
globaltouristcentre.com
Job details:
Global Tourist Centre brings over 15 years of expertise in the travel and tourism industry, offering exceptional tour and travel services across Goa and India. Based in South Goa, we specialize in customized domestic tours, group trips, money exchange, flight bookings, and railway travel packages. We design curated travel experiences to suit the unique needs of family vacations, honeymoons, and adventurous group tours. Our mission is to transform travel dreams into memorable journeys for our clients.
Role Description
This is a full-time for a Sales Executive in the travel and tourism sector. The Sales Executive will be responsible for promoting travel packages, securing new clients, maintaining strong client relationships, and ensuring a seamless booking experience. Additional tasks will include responding to inquiries, providing accurate travel information, and collaborating with the team to develop sales strategies. The role also involves meeting sales targets and identifying opportunities to expand the client base.
Key Requirements
Excellent English communication skills (spoken and written)
Experience handling digital leads from Facebook, Instagram, WhatsApp, Google Ads, and website enquiries
Knowledge of CRM software for lead management and follow-ups
Strong sales, customer service, and relationship-building skills
Ability to create and explain travel itineraries
Proficient in MS Excel, Google Sheets, and email communication
Experience in the travel industry will be preferred
Job Responsibilities
1. Manage and respond to travel enquiries from digital platforms.
2. Create customized travel itineraries based on client requirements.
3. Conduct client calls, consultations, and regular follow-ups.
4. Explain itineraries, destinations, packages, and trip-related information clearly.
5. Understand and document customized travel requirements.
6. Convert leads into confirmed bookings and collect payments.
7. Send booking confirmations, vouchers, and travel documents.
8. Resolve customer issues before and during the trip.
9. Stay in touch with travelers and monitor their trip experience.
10. Collect client feedback, reviews, and testimonials after the trip.
11. Re-engage previous customers with new offers, packages, and promotions.
12. Maintain long-term relationships with clients for repeat business.
13. Inform customers about upcoming tours, seasonal deals, and special offers.
14. Share customer insights, travel trends, and high-demand destinations with management.
15. Update and maintain CRM records, lead status, and customer databases.
16. Follow up on Facebook, Instagram, WhatsApp, and website leads to maximize conversions.
1–3 years in Travel Sales, Tourism, or Customer Service.
Additional Requirements
Candidates must currently reside in Goa.
Salary: ₹25,000–₹30,000 per month + attractive performance-based incentives.
Click on Apply to know more.