Database Services Associate - (Part-Time/Medical Benefit Eligible)

Database Services Associate - (Part-Time/Medical Benefit Eligible)
Location: Saint Louis Zoo – Forest Park
Classification: Non-Exempt/Hourly
Starting Hourly Rate: $17.00

Position Summary:  Provide phone coverage for the Zoo Membership Office, including handling and selling membership gifts and Zoo Parents Program gifts over the phone, as well as using computer systems to answer questions about payment history, Tribute Fund contributions, and other general Zoo membership inquiries as needed.

Responsibilities: Responsibilities include data entry and assisting with other tasks as assigned by the Database Manager and Database Services Supervisor.

Qualifications: A high school diploma or GED is required. Experience with business phone operations, customer service, and proficiency in word processing on a PC are required. Experience with Raiser’s Edge NXT software and other database programs is strongly preferred. Candidates must be able to project a professional and friendly image on the phone, demonstrate excellent communication skills, handle and prioritize multiple tasks, and work independently with minimal supervision. Strong interpersonal skills and the ability to work successfully and cohesively in a team environment are also required. All successful candidates for this position will be required to submit to a criminal background check.

Work Schedule: Candidate must be available to work from 8 a.m. -5 p.m. per shift and have a flexible work schedule, which includes weekdays and weekends.

About the Saint Louis Zoo: The world-renowned Saint Louis Zoo is dedicated to saving species and bringing people and wildlife together. The Saint Louis Zoo cares for approximately 12,000 animals, many of which are endangered, and is dedicated to local and global conservation to save wildlife. Learn more at: https://stlzoo.org/ 

The Zoo is committed to the Three Keys (Animals Always, People Matter, and Operational Excellence) and Core Values (Community, Creativity, Openness, Integrity, and Life-Work Balance. Learn more at: https://stlzoo.org/

About St. Louis, Mo: From Explore St. Louis: “Urban explorer, outdoor adventurer, aficionado of family fun – no matter your travel persona, you’ll find plenty to do in St. Louis. The city is brimming with free, world-class attractions and boasts an arts-and-culture scene that’s second to none. Plus, fans of fresh air will be surprised and delighted by our flourishing public parks, miles of trails and exhilarating waterways. Sprinkle in a bit of our secret sauce – the warmth and hospitality of the residents – and you’ll discover that St. Louis dishes up undeniably epic travel experiences. Don’t take our word for it, though. Come and see for yourself.” Learn more at https://explorestlouis.com/

Operates a public zoo focused on conservation and education.