Program Assistant
Saint Francis Ministries
- Location
- Junction City, Kansas, United States
- Job type
- Full-time
Required skills
- compliance
- customer service
- DCF
About the role
The Program Support Worker provides for the clerical needs of staff to serve children and families.
- Provides quality customer service when greeting individuals either by phone or in person.
- Provides technical assistance with distributing and sorting mail, assembling packets, and sending and receiving of information.
- Gathers, reviews, and maintains client information for files and assures compliance standards are met.
- Assists with keeping children and family information up to date in the client management system.
- May purchase and maintain office inventory.
- May take minutes at meetings.
- Assures confidentiality of all data and information.
- Reports critical incidents to DCF verbally within 12 hours, written within 24 hours.
- Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOPâs), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulations, and contractual terms.
- Is knowledgeable of and follows all safety procedures.
- Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
- Ensures clientsâ rights are protected.
About Saint Francis Ministries
Provides child welfare, foster care, and mental health services.
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