Program Assistant
Saint Francis Ministries
- Experience
- 1+ yrs
- Location
- Amarillo, Texas, United States
- Job type
- Full-time
Required skills
- Spreadsheets
- Databases
- Word Processing
About the role
The Program Assistant provides receptionist duties and support services such as case filing, copying, and scanning documents.
- Provides quality customer service when greeting individuals either by phone or in person
- Provides technical assistance with distributing and sorting mail, assembling packets, and send and receiving information
- Gathers, reviews and maintains client information for files and assures compliance standards are met
- Assists with keeping children and family information up to date in the client management system
- May purchase and maintain office inventory
- May take minutes at meetings
- Assures confidentiality of all data and information
- Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours
- Maintain strict confidentiality of client’s personal and health information and agency propriety data, adhering to HIPPA regulations and company policies
- Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms
- Is knowledgeable of and follows all safety procedures.
- Reports unusual incidents through appropriate Risk Management, clinical and
- Ensures clients’ rights are protected
About Saint Francis Ministries
Provides child welfare, foster care, and mental health services.
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