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Online Assistant

Salary

£31k

Min Experience

0 years

Location

Ashton Moss Store, Ashton-Under-Lyne, OL6 7TE

JobType

part-time

About the job

Info This job is sourced from a job board

About the role

Apply for Online Assistant at Sainsbury's in Ashton Moss Store, Ashton-Under-Lyne, OL6 7TE. Contract type: Permanent with the rate of £12.60 per hour Shift hours The below shift pattern are the times in the week we would like you to be available to work. Your weekly hours will be scheduled 3 weeks in advance. Monday: 08:00 Working in our stores this Christmas: Could you be one of our Christmas champions this year? Whether you're a Gravy Guardian, or a Roastie Rockstar, pour your energy into this season and help us create the best Christmas possible for our customers. Our stores are fast-paced environments where no two days are ever the same, especially during our busiest and most magical time of the year. They are at the heart of the local community providing outstanding value, quality and great service. As one of our Online Assistants, you'll be one of our Christmas Champions that supports a joyful shopping experience for our online customers, so they get everything they shop at Sainsbury's for. Eligibility: You must be above the school-leaver age in your country School leaving age - GOV.UK If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age. You must have Right to Work eligibility in the UK #Sainsburyschristmas What you'll be doing: Picking and selecting the best quality products on the shop floor that online customers have ordered ready for it to be delivered to their doorsteps – or providing brilliant substitutions where products are out of stock Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help Build great knowledge about our products, services and promotions to help provide recommendations Working flexibly across the store as required What makes a great Sainsbury's Colleague: Happy with early morning starts (as most shifts start at 4am) and working in a fast-paced, physical and high energy environment, often on your own but also thrive in being part of a team Friendly and welcoming with a genuine enthusiasm for helping customers Enjoys working in a fast-paced, physical and high energy environment, using initiative to solve problems and taking responsibility for owning tasks Always ready to work flexibly and productively to a high standard across the store - you'll be fully trained in a variety of skills, so you have opportunities to learn, develop and try new things Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15KG. Have great attention to detail, keeping the store clean and clutter free, always looking to create the best shopping experience for our customers

About the company

Sainsbury's is a leading UK supermarket chain that provides outstanding value, quality and great service to customers. The company is at the heart of local communities, offering a wide range of products and services. Sainsbury's is committed to being a truly inclusive retailer, supporting the growth and development of its colleagues.

Skills

product knowledge
customer service
flexibility
problem solving
digital tools