Seeking a proactive, systems-driven operator to own performance at one of the Twin Cities' most amenitized mixed-income communities.
About You
You're an analytical problem solver who brings order to complexity, works independently once trained, and takes pride in polished, accurate work.
- Are you a proactive self-starter who excels at creating systems and processes, and implementing order in a fast-moving, multi-layered operation?
- Do you agonize over details, take ownership of the numbers, and make sure every audit, report, and resident interaction is right?
- Do you enjoy working with facts and data, building efficiency, and solving problems without needing to be managed through them?
- Are you a calm, confident communicator who holds a team accountable while ensuring every resident has a completely positive experience?
About Us
SAIL is a Twin Cities multifamily management and marketing firm delivering Legendary Service and Operational Mastery across high-end and mixed-income communities. We pair data-driven discipline with concierge-level service, and our centralized corporate team handles analytics, leasing support, delinquency, and maintenance operations so site leaders can focus on running the business. Our core values: Give Your Personal Best, Operate with Intellectual Curiosity, Value Relationships, Show Up with Enthusiasm.
About the Role
The Senior Business Manager owns the operational, financial, and people performance of The Nine, a new, highly amenitized mixed-income 4D, Class A 304-unit community in St. Paul. You will lead a strong on-site team, drive NOI and occupancy, manage compliance with precision, and deliver a best-in-class resident experience in a vibrant, diverse community. The Nine at Lexington Station is gorgeous, it leased up in just a year, and is impressive by any standard.
This position reports to the Regional Property Manager and oversees an on-site team of leasing, maintenance, and compliance professionals.
Key Responsibilities
- Operational and Financial Performance: Own the budget, NOI, rent growth, variance analysis, and reporting accuracy.
- Revenue and Occupancy: Hit or exceed occupancy, collections, and renewal targets through pricing discipline, reputation management, and execution.
- Team Leadership and Accountability: Lead, coach, and hold the on-site team to clear performance standards in a structured environment with occasional chaos.
- Compliance and Asset Integrity: Pass audits cleanly, maintain Fair Housing and 4D/affordable compliance, and keep the asset immaculate, safe, and company-standard.
What You'll Get
- Base salary $85,000 to $105,000 DOQ, plus a very generous performance-based bonus.
- Medical, dental, vision, 401(k) match, BCBS health, cell reimbursement, paid time off, MN Earned Sick and Safe Time
- First-in-line access to regional roles as SAIL scales toward the 25 in 35 vision
- Corporate specialists support team, and top tier corporate leadership support
Schedule and Working Conditions
- Full-time, typically Monday through Friday with periodic evening and weekend events or lease-up activity
- Essential functions include walking the property daily (interior and exterior), navigating stairs, and occasional lifting up to 25 pounds
- Offer contingent on successful background check and reference verification
To Apply
To be considered, complete the Culture Index survey at: https://surveys.cultureindex.com/s/718w9ymS2T/126075
