Business Readiness Analyst

Our Business Readiness Analyst will be accountable for defining business readiness criteria to be tracked as part of Go live Go/No Go processes Other responsibilities will include: Creation of business readiness tacker and completing the tracking activity Go/No Go business readiness dashboard Capturing, interpreting, and translating business requirements from change owners and subject matter experts and turning that into acceptance criteria for user stories. for use in change delivery through sprint cycles and other change methodologies. Analysing business data to identify trends and opportunities as part of continuous improvement Facilitating effective workshops and meetings by asking the right questions to draw out requirements and solutions Business process engineering with efficiency and lean disciplines for approved change Reporting and tracking progress across my assigned projects, identifying and escalating any blockers hindering progress where necessary Being business solution focused, evaluating multiple options before helping the project team settle on a solution, recommending ways to tackle a task where relevant Identifying system and operational process gaps, pro-actively raising these to the relevant department and support in the creation of their change requests Maintaining knowledge of the project and change lifecycles Applying project methodologies utilised within Saga Gaining an extensive knowledge of systems, operations, and people across the business Ensuring swift progress across multiple concurrent projects though organisation and time management skills, whilst being able to adapt quickly to changing priorities and workloads. Demonstrating and maintaining a logical approach to problem solving Being able to work under my own initiative with a brief understanding of the task required, working out a plan of who to speak to and the best way to gather the required information. Supporting Project Managers and Scrum Teams within Change where additional analysis is required Continually learning and sharing lessons with my peer group Effectively manage stakeholder expectations around scope and delivery Liaising with other departments, representing the Change Management Team Building strong relationships with all levels of personnel both internal and external in order to complete tasks. Ensuring actions, risks, issues, and decisions are logged against appropriate change items in accordance with the best practice requirements of Change Management

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We're one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine. We aim to be the largest and most-trusted brand for older people in the UK. Our focus on delivering exceptional experiences empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose. We're committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga has been ranked 6th in the UK's Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture we've built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We're also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible.