Strategic Account Manager - Expansion

Join SaaS Labs as a Strategic Account Manager — Grow Big from the Inside Out!

Are you a growth-minded leader who thrives on turning existing customers into major revenue drivers? At SaaS Labs, we’re looking for a Strategic Account Manager who can mine opportunities, expand accounts, and build lasting partnerships—all while redefining the future of Sales & Support software.

🕕 Shift: 6 PM – 3 AM IST (US Shift)

📍 Model: Hybrid – 3 days/week from our Noida office, Sector 62

🚗 Cabs Provided for US shifts

Why SaaS Labs?

We’re a fast-growing, investor-backed SaaS company helping 7,000+ businesses power through their day with automation and collaboration tools. With a global team across 7 countries and a product suite trusted by top brands, this is your chance to drive serious impact at scale.

What You’ll Own 🚀

• Grow Existing Accounts: Identify and unlock upsell and cross-sell opportunities
• Drive Business Expansion: Build and execute account growth strategies
• Be the Voice of the Customer: Align our solutions to customer goals to increase retention
• Spot Opportunities Others Miss: Discover unmet needs and convert them into revenue
• Lead Renewals & Upsells: Manage pricing, contracts, and upgrade conversations
• Turn Data into Growth: Use insights and usage trends to guide expansion plays
• Partner Across Teams: Collaborate with sales, product, and CS for seamless delivery

What Sets You Apart 🌟

• Proven success in expanding revenue from existing accounts
• Strong communicator who builds trust with global clients
• Expeience in SaaS account management, success, or sales
• Strategic thinker with analytical chops and a growth mindset
• Customer-first, action-oriented, and outcome-driven
• Comfortable working with international clients and cross-functional teams

Why You’ll Love Working With Us

• Global team across 7+ countries
• Hackathons, boot camps & real growth opportunities
• Backed by top-tier investors
• On a mission to transform the SaaS landscape

Sound like your kind of challenge? Let’s talk.

Apply now and help us turn relationships into revenue—globally.