Associate Director Product Manager

About The Role: Grade Level (for internal use): 12 S&P Global – DTS Platform & Tools (Service Enablement) The Role: Associate Director, Product Management Grade: 12 The Location: Gurgaon (primary)/Hyderabad/Bangalore The Team: The Service Enablement team is responsible for providing products and solutions that enable better and higher quality service delivery across the organization. Their primary focus is on facilitating the successful implementation and integration of these products, ensuring that they align with business needs and enhance the overall user experience. This involves offering comprehensive training and support to users, gathering feedback to drive continuous improvement, and optimizing processes to maximize efficiency. The Impact: Are you looking for an opportunity to advance your career as an innovative enterprise leader? The Platform & Tools team is seeking for an innovative professional who can bring leadership, creativity, and Product Management experience to a global team. What's in it for you: As a Product Leader, you'll spearhead AI innovations and advance your career in enterprise leadership. You'll engage with cutting-edge technologies and gain valuable product management experience. Contribute to transformative initiatives that redefine the future of service delivery. Responsibilities: In your daily role, you will drive in the innovation, development, implementation, and adoption of product strategies that align with organizational goals. You will evaluate industry-leading technologies, conduct analyses to identify value-driven solutions, and monitor product performance. Your responsibilities will also include mentoring team members, facilitating training, and ensuring timely delivery of high-quality products. By promoting a culture of innovation, you will support the adoption of AI technologies and contribute to the success of the Service Enablement team. Product Leadership & Strategy Define and own the product vision, strategy, and roadmap for Service Enablement products, ensuring alignment with organizational goals and customer needs. Identify opportunities to leverage AI and intelligent workflows to streamline business operations and enhance user productivity. Guide cross-functional teams in delivering impactful and scalable products that meet market demands. AI and Emerging Technology Integration Evaluate and integrate cutting-edge AI capabilities, including large language models (LLMs), autonomous agents, machine learning workflows, and AI-driven decision-making frameworks. Collaborate with AI/ML research and engineering teams to develop innovative features that transform service delivery and support models. Stay updated on trends in AI and productivity platforms to apply relevant technologies. Customer & Market Insight Develop an understanding of user personas and pain points to drive effective product design. Conduct market research and competitive analysis to ensure product differentiation. Analyze product usage data and customer feedback to optimize features and outcomes. Execution & Delivery Support product strategy planning, prioritization, and execution throughout the product lifecycle. Collaborate with enterprise stakeholders to ensure alignment and success. Contribute to product OKRs and continuous improvement through agile practices. Team Leadership Mentor and develop a high-performing team of product managers. Foster a culture of innovation, accountability, and customer-centric thinking within the product organization.

S&P Global is more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.