Associate Director, IT Product Management

As an Associate director, you will be essential to drive customer satisfaction by delivering tangible business results to the customers. You will be working for the Enterprise Data Organization and will be an advocate and problem solver for the customers in your portfolio as part of the Collection Platforms and AI team. You will be using communication and problem-solving skills to support the customer on their automation journey with emerging automation tools to build and deliver end to end automation solutions for them. Team – Collection Platforms and AI Enterprise Data Organization's objective is to drive growth across S&P divisions, enhance speed and productivity in our operations, and prepare our data estate for the future, benefiting our customers. Therefore, automation represents a massive opportunity to improve quality and efficiency, to expand into new markets and products, and to create customer and shareholder value. Agentic automation is the next frontier in intelligent process evolution, combining AI agents, orchestration layers, and cloud-native infrastructure to enable autonomous decision-making and task execution. To leverage the advancements in automation tools, it's imperative to not only invest in the technologies but also democratize them, build literacy, and empower the work force. The Collection Platforms and AI team's mission is to drive this automation strategy across S&P Global and help create a truly digital workplace. We are responsible for creating, planning, and delivering transformational projects for the company using state of the art technologies and data science methods, developed either in house or in partnership with vendors. We are transforming the way we are collecting the essential intelligence our customers need to do decision with conviction, delivering it faster and at scale while maintaining the highest quality standards. What we're looking for? You will lead the scaling of AI-driven agentic pipelines to transform workflows across S&P Global. This role requires a leader who can facilitate end-to-end automation solutions using agentic frameworks, while managing senior stakeholders and driving adoption at scale. Ability to translate business workflows into automation solutions, with emphasis on financial/data services use cases. An independent proactive person who is innovative, adaptable, creative, and detailed-oriented with high energy and a positive attitude. Exceptional skills in listening to clients, articulating ideas, and complex information in a clear and concise manner. Proven record of creating and maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction. Ability to understand what the right solution is for all type of problems, understanding and identifying the ultimate value of each project. Operationalize this technology across S&P Global, delivering scalable solutions that enhance efficiency, reduce latency, and unlock new capabilities for internal and external clients. Exceptional communication skills with experience presenting to C-level executives Understanding of cloud infrastructure (AWS/Azure/GCP), and willingness to agentic frameworks (e.g., AutoGen).

S&P Global is hiring a Associate Director, IT Product Management in Mumbai, India. Review all of the job details and apply today!