- Salary
- ₹4.5 - 5 LPA
- Experience
- 2+ yrs
- Location
- India, Chennai, Tamil Nadu, India, Thane, Maharashtra, India, Bengaluru, Karnataka, India, Delhi, India, Navi Mumbai, Maharashtra, India, Coimbatore, Tamil Nadu, India
About the role
Retail Store Manager – Exclusive Brand Outlet (EBO)
Work Location: On-site at assigned Rynox Exclusive Brand Outlet
Reporting to: Cluster Manager – EBO Division
About the Role:
You will be responsible for running a Rynox Exclusive Brand Outlet on a day-to-day basis.
This is a customer-facing retail role, not a backend inventory or warehouse role.
You will manage a small team and handle sales, store operations, and customer interaction.
This role requires you to be hands-on, present on the shop floor, and comfortable working
independently.
Role Mandate:
Run the store efficiently, deliver a strong customer experience, and improve store performance
across sales, footfall, and conversion.
What You’ll Work On:
● Drive store sales by improving walk-ins, conversion, and customer engagement
● Talk to customers, understand their needs, and recommend the right products
● Manage daily store operations, including cash, reporting, and processes
● Maintain inventory accuracy and coordinate with the warehouse
● Plan and manage stock requirements for the store
● Track store performance and take action where needed
● Manage and guide Sales Executives to ensure discipline and performance
● Maintain store upkeep, display, and overall in-store experience
● Manage store social media and Google Business updates
● Execute in-store activities and events
● Coordinate with warehouse, finance, and marketing teams
How You’ll Work:
● Work independently while managing the store end-to-end
● Stay actively present on the shop floor and interact with customers
● Balance sales, operations, and admin responsibilities through the week
● Follow SOPs and reporting processes with discipline
● Work with Cluster/HQ teams while executing at the store level
● Handle multiple responsibilities in a fast-paced environment
● Stay calm and professional in all customer interactions
● Take initiative to improve store performance and customer experience
What Success Looks Like:
● Month-on-month growth in store revenue
● Increase in footfall and better conversion rates
● Positive customer reviews and feedback
● Accurate records and well-managed store operations
● Reduced ageing of store inventory
● Disciplined and punctual store team
● Clean, well-maintained, and well-displayed store
Prior Experience:
● Minimum 3 years in retail store or outlet management
● Experience in apparel, sporting goods, motorcycle gear, automotive, consumer
electronics, or similar retail environments with direct customer interaction
● Experience managing small teams and handling both sales and operations
● Experience in assisted selling environments is preferred
● Ability to communicate in English and the local language
● Familiarity with motorcycling or riding gear is a plus, not mandatory
Educational Background:
● No specific degree required
● Relevant retail or business education is a plus
Growth Opportunity:
● Opportunity to run a store as an independent business unit
● Exposure to sales, operations, inventory, and marketing
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