Member Services Agent

Are you looking to work somewhere that your suggestions are heard, and you cqan help implement them? Do you love finding a good deal and you have a PASSION for FASHION? Are you driven by helping people? Do you want to work and collaborate with a fun, kind group of people from your own home? If so, this is the role for you! Please read before applying. You must meet the following criteria: Minimum of 1-year call center experience in last 5 years Willing to work any shift from Monday - Sunday from 9am-9pm EST. Reside in one of the following states: Florida, Pennsylvania, North Carolina, Kentucky, Texas, South Carolina, North Dakota, Indiana, Wisconsin, Iowa, Minnesota, or Missouri, Alabama, Arizona, District of Columbia, Maine, Maryland, Nevada, New Jersey, Oklahoma, Rhode Island, Tennessee, Utah, Virginia, or Washington? This is a remote position, do you have your own private work space and internet that can be hardwired into your home? Starting pay for Tier 1 Contact Center Agent: $17.00hr What You'll Do This is not your average call center job, this is a place for you to grow your career! In 2022 40% of our team was promoted or trained into a new skill set. Here at the Rue Gilt Groupe our Contact Center Associates are providing amazing member experiences in a fast-paced, employee focused environment. Our Associates are experts at building relationships and looking for creative ways to support our Members as they help place orders, answer questions, manage returns and find resolution for any issues. Our center is open 7 days a week 9:00 am to 9:00 pm EST to help our Members.

Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. We've defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. Rue Gilt Groupe operates three complementary sites – Rue La La, Gilt, and ShopSimon. Our vision at RGG is to spark delight through daily discovery – we make shopping an occasion to celebrate. At the forefront of fashion and technology, we're also in the business of sparking delight for our Associates. We inspire each other, our Members, and ourselves to push past the expected – every day. Our culture is rooted in our values and together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious and Empowered.