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Software Engineering Manager - CPD

Min Experience

14 years

Location

Pune, India

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

As an Engineering Manager for the CPD Pune team, you will lead multiple teams of Software Engineers (SEs) to provide long-term stability and last-mile delight to our customers. Rubrik EMs are first and foremost accomplished engineers and passionate leaders who are obsessed with building strong teams. As we drive forward for the success of our customers, you will hold the team accountable to improve the product quality and maintain stability while delivering on the Product roadmap. You will champion the Customer and establish a culture of customer centricity. You will partner with various stakeholders, including but not limited to Product, Support org, and other engineering teams, to continuously raise the bar for Rubrik products. You will be in high demand, and this role requires a strong leader who brings empathy and creates engagement while maintaining high quality. You are expected to provide structure to prioritize work that has the biggest impact on Rubrik's customers. As a manager for this team, you will be responsible for - Bootstrap the team(s) where necessary by effectively contributing towards hiring strong engineers. Lead the team as a role model, with technical and operational involvement on the ground. You are expected to build a high-performing team, creating a culture of excellence in a fast-paced environment. Interact with customers and/or the support organization to troubleshoot issues and provide clarity on its impact. Work with the PM and other stakeholders to plan the roadmap and own feature delivery end-to-end. Champion an atmosphere of continuous improvement with a metrics-driven culture. You are expected to drive initiatives to improve metrics such as MTTR and CFDs (Customer found defects). Work closely with engineering leaders to drive the roadmap of quality improvements, fixes, tooling, and documentation. Project planning and prioritization - Be able to drive the roadmap while providing support to incoming operational work. Help employees grow through career development, coaching, and mentoring while guiding senior contributors to maximize their potential. You are expected to bring clarity on their respective goals and provide consistent feedback.

About the company

Rubrik (NYSE: RBRK) is on a mission to secure the world's data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

Skills

software engineering
leadership
team management
customer support
product management
quality improvement
project planning