Sales Operations Lead

Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with the customer to identify and address technical challenges, improve operational efficiency, and maximise your investment in Rubrik. We're looking for individuals focused on customer success and providing the best customer experience possible. As a member of the PS team, we are 100% focused on providing the required outcomes and success of our customers. Rubrik Professional Services is looking for an experienced Sales Operations Lead. In this role, you will be focused on supporting customer account teams with project scoping, creating Statement of Works (SoW's), PS go-to-market strategy, and overall customer experience. You will have demonstrated success in building relationships with colleagues, partners and customers to drive Professional Services growth. You will be responsible for creating service proposals to meet the best possible customer outcome when it comes to implementing and operating the Rubrik Cybersecurity product suite. What you'll do: Effectively communicate Professional Services and Premium Plus Services offerings, methodology, and value internally and externally Must be able to monitor Salesforce.com near-continuously for small-to-medium-sized opportunities with new and existing customers, for opportunities that have little or no PS at all, to create and drive service pipeline and bookings Must be able to operate at high volume and effectively communicate with Account Teams, often but not always using email templates. Should have the mindset that their role is to help sales teams and advance opportunities. Escalate sales exceptions and complex opportunities to the Services Sales Manager and pre-sales Solutions Architects. Participate in the pre-sales process to understand the customer's business and technical objectives and product requirements

Rubrik (NYSE: RBRK) is on a mission to secure the world's data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.