Professional Services Solutions Architect, Cloud

As a Professional Services Solutions Architect, Cloud, you will use your knowledge and experience to help drive Rubrik's product adoption with key customers. You must possess a unique blend of technical and customer facing skills to help discover, plan, and execute project requirements to drive customer success. Expertise in Change Management and Transformation - utilizing the full complement of People, Process and Technology - is critical to crafting a series of services work streams and work packages aligned to the customer's long-term strategy. The Professional Services Specialist will lead onboarding workshops, scoping and levels of effort conversations with Enterprise Customers, working closely with both pre-sales and professional services stakeholders. Responsibilities: Participate in the pre-sales process to understand customer business and technical objectives and product requirements Understand, monitor, and report project KPIs to internal and external stakeholders Effectively communicate solutions architecture to the customer, third parties and the project teams Work directly with customers to drive adoption of Rubrik solutions and integrated services Design and develop innovative solutions to customer requirements using Rubrik Professional Services Assist in the development of standard reusable Rubrik consulting service offerings, including definition of tasks, deliverables, and standard estimates Document best practices deploying, configuring, automating, and managing Rubrik solutions Deliver on-site and remote workshops Drive client and internal resources and activities to ensure deliverables within scope and time Develop/improve workflow for more efficient delivery and reduce overall customer time to value Work closely with Product Management and Engineering to drive customer satisfaction as well as product supportability improvements

Rubrik (NYSE: RBRK) is on a mission to secure the world's data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.