Description
The Network Engineer Supervisor is responsible for the management of the network team. They oversee the overall health and functionality of the primary datacenter, remote site server environments, and overall network accessibility and security. This position as two (2) direct reports - Network Administrators.
**Not eligible for work sponsorship
ACTUAL WAGE IS BASED ON RELATED EDUCATION AND EXPERIENCE.
Responsibilities
- Direct daily operations of IT Network support personnel, analyzing workflow, establishing priorities, developing standards, and setting deadlines. Manage the IT Network support team members.
- Responsible to build, maintain, and upgrade security technology, including firewalls, network security and routers.
- This may include training and/or auditing end users.
- Develop and oversee the implementation of network security procedures and policies.
- Assure server maintenance, backup, and connectivity is appropriate and up to date.
- Maximize network performance through ongoing monitoring and troubleshooting.
- Design and implement appropriate security controls to identify vulnerabilities and protect digital files and electronic infrastructures.
- This includes the coordination of computer security or emergency measure policies, procedures, and or tests.
- Stays abreast of industry standards, trends, and best practices through industry and other professional networks.
- Monitor and respond to computer security breaches, viruses, and intrusions, and perform forensic investigation.
- This includes conducting investigations of information security breaches to identify vulnerabilities and evaluate the damage.
- Work with IT Director for guidance on global information security.
- Establish and document best practices for the corporation’s network security.
- Responsible for special projects as requested by management, or apparent.
- Other duties/responsibilities as assigned to meet the ongoing needs of the organization.
Requirements
Skills and Abilities
- Must be capable of multi-tasking and working both as a team and independently.
- Must be well organized and detail oriented.
- Must have the ability to manage projects effectively and delegate tasks to team members as required to complete departmental goals.
- Customer-service oriented with a problem-solving attitude, and the ability to keep information confidential.
- Must have excellent written and verbal communication.
- Must demonstrate a high level of professionalism.
- Must be willing to travel on an as-needed basis by car and or plane.
- Must have valid driver’s license and pass an MVR check and proof of insurability.
- Must be able to analyze and troubleshoot as problems or changes arise, strong problem-solving and system analysis skills.
- Must have effective communication and people skills for the ability to train and work with others.
- Must be detail-oriented, able to work independently, a team player, and able to work in a fast-paced and changing work environment.
- Computer literate with expert knowledge in MS Office Suite – Word, Excel, PowerPoint; expert knowledge of all office equipment.
- Must be able to effectively motivate, develop, and direct people as they work.
- Attendance is an essential function of the job.
Education and Experience
- Must have a bachelor’s degree in computer science or a related field or an equivalent combination of education and experience.
- Must have 5+ years of experience in IT related support and or Infrastructure roles.
- Must have experience with Active Directory Domain Services
- Must have experience with Server Administration
- Must have experience with Microsoft PowerShell
- Must be skilled at working in a fast-paced environment.
- Must have an aptitude for time management.
Physical Requirements and Working Conditions
CONTACTS: Internal – Continuously (67 - 100%) External – Rarely (1 – 6%)
Contacts involve giving or exchanging information of a limited controversial nature.
Regularly
- Required to sit for prolonged periods of time as well as look at a computer screen
- Operates a computer and other office machinery such as copy machine, and printer.
Frequently
- Communicates with individuals who have security issues and or inquiries, this can be via phone, e-mail, in person, or video.
Occasionally
- Travel to other RTP US locations.
Standard office environment. The noise level is typically low, due to office equipment.
Summary
RTP Company, headquartered in Winona, Minnesota, is a global compounder of custom engineered thermoplastics. The company has over 20 manufacturing plants located in the United States, Mexico, Europe, Singapore and China. RTP Company’s engineers develop customized thermoplastic compounds in over 60 different engineering resin systems for applications requiring color, conductive, elastomeric, flame retardant, high temperature, structural, and wear-resistant properties.
EOE, including disability/vets; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.