Workplace Coordinator (Reception & Client Experience)

Company Description:

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description:

Position Summary

The Workplace Coordinator supports a professional, client‑ready office environment by serving as an on‑site resource for front‑of‑house service, meeting and hospitality support, and day‑to‑day workplace coordination. This role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities while delivering a consistently high‑quality experience for visitors and employees.

Key Responsibilities

Reception & Client Experience

• Maintain front desk coverage during business hours, including serving as the primary backup to the Receptionist during lunch coverage, illness, or PTO
• Greet and direct guests, ensuring a professional and welcoming first impression
• Answer and route incoming calls and respond to general inquiries
• Manage visitor check‑in, office access, and parking protocols in accordance with site procedures
• Coordinate office seating and hoteling requests as applicable
• Schedule and manage conference room bookings and respond to meeting room requests
• Support visitor lists, check‑in processes, and badge coordination as required

Hospitality & Meeting Support

• Support meeting room readiness and shared space presentation
• Assist with refreshments, hospitality setups, and catering support during peak periods
• Maintain conference rooms, pantries, and common areas in a clean, client‑ready condition
• Provide backup support for hospitality services during peak periods or when coverage is needed

Reprographics / Print Support

• Provide backup support for reprographics services during peak periods or when coverage is needed
• Print, bind, and prepare materials for meetings or internal use as needed

Qualifications:

• High school diploma or equivalent required
• Minimum of two (2) years of experience in reception, workplace coordination, hospitality, or office services within a professional services or corporate environment
• Strong customer service and professional communication skills
• Comfortable interacting with internal stakeholders and external vendors
• Ability to work independently and manage competing priorities
• Strong organizational skills with attention to detail
• Proficiency with Microsoft Office; familiarity with room booking or visitor systems preferred

Additional Information:

The range of pay for this role at the noted RRD location is $24 - $26/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

Shift: Monday - Friday, 8:30 AM to 5:30 PM

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Provides marketing, packaging, print, and supply chain solutions globally.