Assistant Manager

Description

Embark on a rewarding career journey with Rosauers Supermarkets, where we prioritize both our customers and employees. As the Assistant Manager, you'll play a key role in coordinating a seamless operation and creating a welcoming, customer-friendly environment in our store. Your leadership and organizational skills will ensure our team thrives and our customers leave with a smile.

If you are hired, you will...

• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate employees to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to employees.
• Respond to customer complaints and concerns in a professional manner.
• Complete store administration and ensure compliance with policies and procedures.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of well behavior and high performance.
• Perform other duties to ensure the overall success of our company.

What You'll Do

• Support Operational Excellence: Assist the store manager in streamlining daily operations.
• Provide Leadership: Work closely with the store manager to lead and motivate the team.
• Customer Satisfaction: Champion a customer-focused environment throughout the store.
• Performance Management: Evaluate performance, identify training needs, and work towards objectives.
• Team Development: Supervise employees, provide training, conduct appraisals, and take corrective action.
• Sales and Marketing: Contribute to achieving sales goals through guiding and providing feedback to the team.
• Conflict Resolution: Act as a pivotal point for resolving issues and concerns raised by employees and customers.
• Additional Tasks: Engage in additional tasks and initiatives as needed to ensure the store's overall success.

What You'll Bring

• Experience: Proven track record in a similar management role.
• Leadership Skills: Ability to encourage a positive and productive work environment. 
• Communication Skills: Facilitate clear, concise, and positive interactions with others.
• Customer Focus: A genuine dedication to providing an outstanding customer experience.

What We'll Offer

• Amazing earning potential, you'll be paid weekly.
• Health Care Plan (Medical, Dental, Vision, Prescription)
• Retirement Plan (Pension and/or 401k + Company Match)
• Paid Time Off (Vacation, Sick, Holidays)
• Life Insurance (Basic, Voluntary, AD&D)
• Pet Insurance Options
• Employee Discounts
• Scholarship Opportunities
• Leadership Training
• Employee Assistance Program

Note: Benefit eligibility may vary based on role, length of service, store location, hours worked, and any applicable collective bargaining agreement.

Requirements

• Candidates must be 18+ years or older
• Complete a pre-employment background check
• Minimum of three (3) years of grocery retail experience
• Strong leadership and customer management abilities
• Ability to lift and/or carry items weighing up to 50lbs

These qualifications will help you stand out

• Bachelor’s degree in Business Administration or relevant field preferred.
• Commitment to providing exceptional service to customers and support to team members.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

How To Apply

Simply click the 'Apply' button, and after applying online, our hiring team will review your application and reach out to you with next steps!

Since being founded, we’ve:

• Grown to 2,000+ employees
• Opened 23+ store locations in the PNW
• Won multiple awards in our community

Not for you? Check our other opportunities:

www.rosauers.com/join-our-team

Rosauers Supermarkets is an equal opportunity employer and is committed to hiring a diverse team.