Senior Implementation Consultant

Job Scope
• Planning and scoping: Work with the customer to identify the scope of the implementation,
including timelines, budget, and resource requirements. This involves creating a project plan and
ensuring that the project stays on track
• Implementation: Responsible for collaborating with client-side SMEs to understand, configure
and customize their business requirements. This includes setting up user accounts, defining
workflows, integrating with other systems, and testing the product. Also, setting up relevant
data to showcase the end-to-end business process and collecting and processing feedback from
clients to make necessary system changes
• Training: Provide training to end-users and administrators on how to use the SaaS product
• Support: Provide ongoing support to the customer, including troubleshooting issues and
answering questions
• Documentation: Create and maintain documentation for the implementation, including user
manuals, training materials, and technical specifications
• Product management: Collaborate with the product team to identify areas for product
improvement and provide input on product development based on client feedback

Job Requirements:
• Having a full-time degree from a recognized institute
• Experience working on employee expense, travel & benefits management modules is highly
desirable
• 2 to 7 years of experience in one or more areas listed below:
o Any Implementation projects i.e., requirements gathering, documentation,
configuration, testing, providing administration training, performing data migration,
managing User Acceptance Test (UAT)

• Dynamic individual with strong communication and presentation skills
• Possess solid problem solving and consultative skills to engage and build relationships with large
organizations stakeholders
• Successfully navigate through challenges to complete the deliverables with quality and manage
multiple implementation projects concurrently
• Ability to collaborate with large team and work for the common goal