Job Title: Sales Associate Department: Retail Store
Location: Nashville, TN Status: Regular, Part-Time
FLSA Category: Non-Exempt Reports to: Store Manager
Schedule: Flexible, Evenings, Weekends Level: Entry
Pay Range: $ 10-11 Relevant Work Experience: 6+ months
POSITION SUMMARY:
The Retail Associate assists customers with purchasing merchandise while providing excellent customer service and maintaining a welcoming retail environment.
ESSENTIAL FUNCTIONS:
- Provide excellent customer care including greeting, providing samples, answering questions, and informing every customer of store promotions.
- Demonstrates and explains products, selecting and suggesting options suitable for the customer’s needs.
- Stock, merchandise and rotate product to ensure quality standards and sufficient supplies are maintained from the sales floor, stock room, or other inventory locations; places special orders as needed.
- Collects payment using the store point-of-sale system.
- Cook and/or hand dip store made product to meet store requirement and order demands.
- Perform cleaning duties in compliance with food safety standards and to demonstrate a high level of store appearance and cleanliness.
- Performs other duties as assigned.
- Provide excellent customer care including greeting and sampling every customer, informing every customer of store promotions, and demonstrating knowledge of product.
- Take phone and in-person orders from customers and fulfill product orders.
- Operate point of sale register in an accurate manner, ensuring proper and consistent usage of discount and promotion buttons, and maintaining accurate cash and sales balances.
- Stock, merchandise, and rotate product to ensure quality standards and sufficient supplies are maintained.
- Cook and/or hand dip store made product to meet store requirement and order demands.
- Perform cleaning duties in compliance with food safety standards and to demonstrate a high level of store appearance and cleanliness.
- Miscellaneous department related tasks as assigned.