Training and Development Administrator

Job Summary

The Learning and Development Administrator plays a crucial role in enhancing the skills, knowledge, and overall professional development of county government employees. The incumbent is responsible for designing, implementing, and managing comprehensive training and development programs to enhance the skills and knowledge of employees across the county. This role involves collaborating with various departments to assess training needs, developing learning strategies, and measuring the effectiveness of training initiatives. Work is assigned by the Deputy Director, in terms of general instructions. Work is spot-checked and reviewed for accuracy and quality of work.

Essential Functions

Essential Functions: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Develop and administer comprehensive training programs for county employees, addressing both mandatory and elective learning needs.

Collaborate with department heads and subject matter experts to identify training requirements and create relevant content.

Coordinate and schedule training sessions, ensuring accessibility and participation of diverse staff members.

Manage the learning management system (LMS), including content updates, user profiles, and reporting functions.

Evaluate training effectiveness through surveys, feedback, and performance metrics, making continuous improvements.

Stay abreast of industry trends and best practices in learning and development to enhance program relevance.

Assist in the creation of onboarding programs for new hires, fostering a smooth integration into county government operations.

Facilitate workshops, seminars, and other training sessions as needed, employing engaging instructional techniques.

Collaborate with external training providers, educational institutions, and professional organizations to expand learning opportunities.

Makes travel accommodations and coordinates the travel reimbursement process for external instructors.

Coordinates events including securing the location, planning staff to work the event, arranging food and other services, maintaining guest list, attending event to trouble shoot, and conducting debriefing sessions after the event to improve future events.

Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.

Maintain accurate records of employee training completion and compliance with regulatory requirements.

Assist in managing and tracking training budgets and expenses, preparing reports.

Additional Duties:

Employees in this classification may be expected to perform any related duties as required by proper authority.

Knowledge, Skills, and Abilities

Knowledge of the principles, practices, procedures, operations, and functions of Rockdale County.

Knowledge of applicable County, State, and Federal laws, and regulations.

Knowledge of the principles and practices of training and development.

Knowledge of learning management systems and proficiency in relevant software applications.

Skill in communicating effectively, verbally and in writing, and maintain a positive and professional image of the Department and of the County; Strong communication and interpersonal skills to effectively engage with diverse stakeholders.

Skills in Microsoft Office Suite, including PowerPoint and Excel; experience with Learning Management Software.

Skill in conducting training programs and seminars; Proven experience in designing, implementing, and delivering effective training and development programs.

Ability to effectively plan, organize, and prioritize.

Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.

Ability to prepare written reports and correspondence, and to make presentations to senior leadership as required.

Adept with a variety of multimedia training platforms and methods.

Ability to analyze and evaluate statistical data, and to propose alternative solutions to problems.

Ability to use discretion in handling confidential information.

Ability to maintain effective rapport and build relationships with internal stakeholders and external organizations including educational institutions, vendors, and community organizations.

Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions.

Ability to moderate large groups.

Ability to have a flexible approach to work with a track record of successfully prioritizing work and managing time effectively; Detail-oriented with excellent organizational and project management abilities.

Ability to work independently and collaboratively within a team environment.

Working Conditions

Work is typically performed in an office environment or within county facilities, however, occasional off-site instruction is required.

Minimum Qualifications

1. Bachelor’s degree in human resources, Organizational Development, Education, Public Administration, Business Administration, or a related field.
2. Three (3) years of experience working in learning and development administration, training, Human Resources, or a related field.
3. OR a combination of education and experience equivalent to numbers #1 and #2 above.
4. Valid State of Georgia Driver’s License

Preferred Qualifications

1. Masters Degree in Human Resources, Organizational Development, Education, Public Administration, Business Administration, or a related field.
2. Professional certification in training, instruction, or related field.
3. Experience in local government and/or county operations.