Network Cargo Operations and Customer Service Manager

Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub – a digitally native airline that will connect the kingdom to more than 100 destinations.

About The Role

Are you skilled in managing cargo operations and ensuring excellence in supplier and safety standards?

Yours is a role that will see you design and deliver outstanding operations management processes at the HUB and deliver central flight planning process in line with revenue management objectives.

Additionally, you will manage Unit Load Device supply for Cargo across the network including nets and straps to support operational efficiency and service excellence.

You'll be responsible for managing suppliers, ensuring customs and regulatory compliance, and overseeing safety and reporting processes.

Your role will also involve collaborating with ground operations, claims function, optimizing product development, and leading central flight planning to meet revenue objectives.

Here's an opportunity to make a real impact in the world’s first digitally native airline

About You

Degree qualified, you will demonstrate a minimum 7 years of experience in Cargo operations within a complex airline network, specializing in supplier management, performance optimization, SLA management, and safety compliance.

We’d love to hear from you even more if you have experience in driving innovation and developing solutions that focus on cost efficiency and revenue growth.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.

Please submit your application by clicking on the Apply button. Our Talent Acquisition team will be reviewing applications shortly.