Aptita
Website:
aptita.com
Job details:
Assess whether a deal is worth the risk versus the reward. Their primary stakeholders are merchants. They evaluate whether discounts can be offered by considering factors such as deal size, revenue potential, and profitability. Based on this assessment, they recommend whether a discount can be approved or not. They also review contracts related to revenue and sales.
Role Experience – 3 to 5 years of experience
Must Have Skills
- Strong triage and coordination skills, for queue management, stakeholder follow‑ups, and SLA awareness
- Good risk/compliance literacy; ability to interpret terms of service, policy constraints, and basic legal/credit considerations
- Clear written and verbal communication for seller outreach and cross‑functional escalations
- Exceptional judgment in ambiguous situations and ability to recommend defensible next steps
- Comfort with context‑switching across varied risk topics and maintaining current knowledge of changing supportability processes
- Basic reporting skills to track case volumes, SLA, and resolution times
Must Have Tools Experience
Salesforce as a case management tool
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