Software Engineer I

We are looking for a Software Engineer to elevate the Billing platform to the next level. This role entails significant ownership, impact, and visibility in constructing a platform that directly influences Rippling's growth. Based in Bangalore, this role necessitates cross-functional collaboration across every product vertical and function. As we venture into new markets and support new subscription models, we are preparing for unforeseen challenges. Our team oversees the entire customer journey, from initiation to completion. New Customer Onboarding: When a customer selects Rippling, they collaborate with our sales team to finalize product selection, pricing, payment methods, and frequency. The process concludes with contract signing, a process managed entirely by us. The Complexity: Rippling offers over 40 internal products and integrates with hundreds of third-party apps in our app store. We manage payment processing and tax compliance, which can vary significantly across countries. Customer Churn Management: Unfortunately, when a customer decides to discontinue using a product or leave Rippling entirely, we manage the churn experience. We coordinate actions with each product; for example, the learning management system may enable customers to download their courses, while the payroll product may offer tax filing options. Invoicing and Subscription Management: We are responsible for invoicing, customer billing, and subscription administration.

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Rippling has raised $1.8B+ from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.