Product Lead, IT Products

The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows us to succeed as a business. We do this by distilling insights from key stakeholders across the company, user research, product-generated data, and competitive analysis. These insights allow us to prioritize the features that we work on, which we define end-to-end with our design and engineering counterparts, to create a product roadmap.  As the features on this roadmap get developed, we partner with the appropriate teams to make sure that they are properly launched and are set up to be successfully sold, serviced, and supported. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them. As a product leader at Rippling, you will have direct ownership of driving product for a significant segment of Rippling’s business. You will work on projects that impact the highest priorities of our business, all while collaborating cross-functionally with multiple teams and stakeholders. Product leaders influence teams outside of their own organization and deliver results that move the needle at the organizational level and impact company-wide goals. The IT Products team is responsible for Rippling’s Device Management, Inventory Management, and Identity & Access Management products. Together, these products automate the IT lifecycle end-to-end with streamlined app provisioning as well as device procurement, purchasing, and management. When a customer hires a new employee, Rippling ships them a laptop that is preconfigured with the new employee's user account, all of the company's security settings, and the right software. Rippling also provisions accounts for all the apps the employee needs. When an employee leaves, Rippling suspends access to apps and also wipes the device, retrieves it, assesses its condition, and stores it. This makes onboarding and offboarding easy for employees and saves hours of an IT admin's time. Our customers love the convenience of IT administration in a fully zero touch way that is tied to the employee system of record. What You'll Do You will have direct ownership of driving product for a significant segment of Rippling’s business Go beyond just launching new products, you obsess about continuous product improvement and can optimize for launching a portfolio of small, medium and large releases You’re a creative product thinker who loves collaborating across the company with engineering, design, marketing, and sales Do whatever it takes to make your product and team successful, no matter how big or small the issue may be Adept at synthesizing ambiguous inputs into solid action plans Define and analyze metrics to guide product development Help shape the product culture across a fast-growing organization Qualifications 5+ years of Product Management experience Self-starter with a bias towards action Ability to thrive in a fast-paced environment Owned a successful product from inception to launch Strong ability to motivate and inspire people to do their best work Relentlessly focused on customers’ needs Exceptional interpersonal communication, relationship management, and organizational skills Deep analytical, prioritization, and problem-solving skills Strong alignment with our core values: We Run Hard, We Push the Limits of the Possible, and Never Not My Problem Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Skills can be used in lots of different ways and your life and professional experience may be relevant beyond what a list of requirements will capture. Rippling is an equal opportunity employer.

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.