Customer Support Specialist - Australia Payroll

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What will you do? Take charge of customer issues related Australia payroll from start to finish - while working in a dynamic and fast-paced environment Leverage chat, email, and video conferencing functionality to help our Australia customers optimize Rippling Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Rippling is based in San Francisco, CA, and has raised $1.4B+ from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.