RevOps H/F

Ringover Group has been a leading provider of CCaaS solutions and telephone operator in Europe since 2005. A fast-growing company, Ringover is well on the way to becoming a French unicorn by 2025, with over 10,000 customers to its credit. After raising EUR20 million in financing, we are determined to continue our rapid growth. Our aim is to create an unrivalled suite of SaaS tools, to integrate AI into the daily lives of sales and customer service teams, and to initiate a genuine revolution in the way they work. With 300 employees of 38 different nationalities, Ringover continues its global expansion, particularly in France, the UK, Spain and the USA. We plan to recruit over 120 new talents by the end of 2024. Objective: The RevOps role at Ringover is vital for optimizing revenue generation processes and enhancing cross-team collaboration through effective tools, processes, and data analysis. North Star Objective: Drive revenue growth with efficient processes and data-driven insights. Key Responsibilities: Tool & Process Optimization Manage Tool Stack: Implement and optimize CRM (Salesforce), prospecting, billing, and automation tools. Training & Support: Provide training to enhance tool utilization and productivity. Performance Monitoring: Create dashboards to track team performance and align with company goals. Process Streamlining: Collaborate with finance to enhance the quote-to-cash cycle. Cross-Functional Collaboration Align Revenue Teams: Work with Growth, Marketing, Sales, Product, and Customer Success to streamline revenue processes. Enhance Workflows: Improve workflows for seamless collaboration from lead generation to retention. System Evolution: Anticipate and adapt tools to meet Ringover's needs. Data Analytics & Strategic Insights Data-Driven Strategy: Analyze data to identify growth opportunities and operational improvements. KPIs & Metrics: Define and analyze KPIs across the sales journey, contributing to forecasting models. Reporting & Dashboards: Provide actionable insights and dashboards to support decision-making. Cross-Functional Data Platforms: Assist in deploying analytics platforms for team alignment. Training & Documentation Team Training: Lead training sessions on tools and processes for effective system use. Documentation: Maintain policies and procedures for consistency in revenue activities. What We're Looking For ? Experience in Sales, Customer Success, or Revenue Operations within a startup/scale-up. Strong knowledge of Salesforce Sales Cloud, including architecture and integrations. Experience managing cross-functional projects with various teams. Excellent interpersonal and communication skills. Familiarity with sales methodologies; MEDDPICC experience is a plus. Deep knowledge of Salesforce, Zendesk, and HubSpot is a plus. Autonomous, organized, and able to manage multiple projects. Curious and proactive problem-solver. Fluent in french and english is mandatory Pourquoi nous rejoindre ? Mutuelle isolée prise en charge à 100% 6 semaines de congés, Télétravail accompagné d'une allocation de 20EUR brut par mois Le forfait mobilité durable à hauteur de 700 EUR par an (comprenant 50% du remboursement du pass navigo) ou indemnité carburant de 400 EUR / an Et aussi : Une équipe internationale, multiculturelle et dynamique Afterworks réguliers Des activités et des installations qui permettent de profiter d'un moment de détente dans ta journée de travail : sport, piano, jeux vidéo... Une possibilité de bénévolat 1 journée par trimestre auprès de l'association Numérique pour Tous

Ringover Group has been a leading provider of CCaaS solutions and telephone operator in Europe since 2005. A fast-growing company, Ringover is well on the way to becoming a French unicorn by 2025, with over 10,000 customers to its credit. After raising EUR20 million in financing, we are determined to continue our rapid growth. Our aim is to create an unrivalled suite of SaaS tools, to integrate AI into the daily lives of sales and customer service teams, and to initiate a genuine revolution in the way they work. With 300 employees of 38 different nationalities, Ringover continues its global expansion, particularly in France, the UK, Spain and the USA. We plan to recruit over 120 new talents by the end of 2024.